Regional Manager, Services

CAI Software LLC

$100K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or higher
  • 5+ years of experience in supply chain or production planning
  • 5+ years implementing production scheduling solutions
  • 5+ years managing strategic relationships
  • Advanced ability to demonstrate integrated enterprise software
  • Helpful working knowledge of SQL or relational databases
  • Native-level fluency in English, with conversational skills in additional languages a major plus.

Responsibilities

  • Oversee the expansion of partner services capabilities in the region
  • Provide partner support for pre-sales, sales, and training activities
  • Lead enablement workshops within the region
  • Maintain up-to-date partner rosters
  • Serve as PlanetTogether's leadership contact in assigned regions
  • Provide partners with product and implementation expertise
  • Deliver weekly reports to executive leadership on strategic initiatives.

Benefits

  • Opportunity to work with a cutting-edge AI-driven performance tool
  • Exposure to a diverse client base with 6,200+ customers
  • Be part of a team defining the future of manufacturing software
  • Work in an innovative environment focused on scaling performance
  • Engagement in a company committed to excellence and professional growth.
Full Job Description
Regional Manager, Services
Accelerate Performance.

About the Role

CAI Software is seeking an experienced supply chain and/or production planning professional, who is ready to take the next step in his or her career as Regional Manager within our Global Partnerships team. This role will focus on Global Partnership growth for our new PlanetTogether product that provides advanced planning and scheduling software (APS) and thoughtware for multi-plant manufacturers. In general, we're looking for team members whose equilibrium is juggling multiple projects and priorities. Strong candidates will possess an innate ability to set the standard and strive for excellence every minute of the day.

What You'll Do
  • Overseeing the expansion of the partner SI services capabilities within the region (e.g. integration, design, configuration, and project management).
  • Providing dedicated partner support on any pre-sales, sales, and training activities, including but not limited to conducting product demonstrations, leading initial sales calls, attending industry events, etc.
  • Leading enablement workshops within the region.
  • Maintaining up-to-date partner rosters which detail roles and capabilities of each individual partner resource.
  • Serving as PlanetTogether's leadership contact in the assigned region(s).
  • Providing partners with product and implementation expertise in the region.
  • Delivering weekly reports to PlanetTogether's Executive Leadership Team on all strategic and tactical initiatives.

What We're Looking For
  • Bachelor's degree or higher.
  • 5+ years of experience in the supply chain or production planning space.
  • 5+ years of experience implementing detailed production scheduling solutions (PlanetTogether preferred, though experience in software similar to OpCenter, Eyelit, Asprova, and Ortems is also acceptable).
  • 5+ years of experience managing strategic relationships and accounts.
  • Advanced aptitude and ability to demonstrate the use of integrated enterprise software.
  • Working knowledge of SQL or other relational databases would be helpful.
  • Native-level fluency in English (reading, writing, speaking) and comfortable speaking with colleagues, partners, and clients across all mediums.
  • Conversational skills in Chinese (Mandarin), Japanese, French (France), Spanish, or German a major plus.

Why Join CAI

At CAI, we are building something that matters. With 6,200+ customers across 15+ industries and active investment in AI-driven performance tools, we are positioned to define what the next generation of manufacturing software looks like - and we are building the team to lead that work.

Our four pillars define how we deliver for customers - and how we work:
  • Built to Fit - Fits how your business runs so performance comes standard
  • Built to Expedite - Speeds time to performance without heavy lifts or delays.
  • Built to Deliver - AI turns action and insights into measurable performance.
  • Built to Scale - Sustains and scales performance without disruption.


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