LOCATION: TEXAS, ARIZONA, FLORIDA

About the Role:

Retail Regional Manager

The Regional Manager Loans is responsible for overseeing and driving the loan operations across multiple branches within the designated region, ensuring alignment with corporate goals and regulatory compliance. This role involves strategic leadership to optimize loan portfolio performance, enhance customer satisfaction, and foster strong relationships with clients and stakeholders. The Regional Manager will lead, mentor, and develop a team of loan officers and support staff to achieve sales targets and operational excellence. They will analyze market trends and regional data to identify growth opportunities and mitigate risks. Ultimately, this position ensures the delivery of high-quality loan products and services that contribute to the overall success and reputation of ML Mortgage Corp.

Minimum Qualifications:

• A.S or B.S degree in Business Administration, Finance, or a related field or Equivalent Work Experience
• Minimum of 5 years of experience in loan management or mortgage lending, with at least 2 years in a supervisory or managerial role.
• Strong knowledge of loan products, underwriting processes, and relevant regulatory requirements.
• Proven ability to lead and develop teams in a fast-paced financial services environment.
• Excellent communication and interpersonal skills.

Preferred Qualifications:

• Experience working within the mortgage industry or other financial services sectors.
• Familiarity with loan origination software and CRM systems.
• Demonstrated success in regional or multi-branch management roles.
• Professional certifications such as Certified Mortgage Banker (CMB) or similar.

Responsibilities:

• Manage and supervise loan operations across multiple branch locations within the region to ensure consistent service quality and compliance with company policies and regulatory requirements.
• Lead, coach, and develop loan officers and support teams to meet and exceed loan origination and portfolio performance targets.
• Collaborate with senior management to develop and implement regional strategies that drive business growth and customer retention.
• Monitor loan processing workflows, identify bottlenecks, and implement process improvements to enhance efficiency and customer experience.
• Analyze regional market trends, customer feedback, and financial data to inform decision-making and risk management.

Skills:

The required skills enable the Regional Manager to effectively lead loan teams by providing clear guidance, motivation, and performance management, ensuring that loan products are delivered efficiently and compliantly. Strong analytical skills are used daily to interpret financial data and market trends, which inform strategic decisions and risk mitigation efforts. Communication skills are essential for building relationships with clients, staff, and senior management, facilitating collaboration and problem-solving. Knowledge of loan processing systems and regulatory frameworks ensures operational accuracy and adherence to legal standards. Preferred skills, such as familiarity with advanced loan software and industry certifications, enhance the manager's ability to implement best practices and drive continuous improvement across the region.