Regional Manager, Colleague and Labor Relations

Purpose

Accountable for leading, guiding & directing the functional responsibilities within an area of assignment. Enable ministry-level or enterprise-wide functional strategy to address internal or external business & regulatory issues. Provide functional expertise & ensure fulfillment of performance & service standards. Responsible for consistent operating performance & achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business. Collaborates with Services Areas, Regions & Health Ministries to ensure consistency & integration of strategy & operations while maintaining awareness of new industry developments & standards. Provides decision support, operations & / or optimization leadership focus.

Note: patients refers to patients, clients, residents, participants, customers, members

Essential Functions

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Leadership

 Providing advice, guidance & leadership to RHM & Region leaders in developing strategies & in the achievement of performance goals.

 Enable collaboration across & within service area, RHM & Regions to ensure consistency & integration of strategy & operations

Direction & Growth

 Providing advice, guidance & leadership to service area, functional area, RHM & Regions.

 Leading standardization / systemness & optimization of policy, process, methodology, establishing a national community of practice

 Oversee Vendor/Contract Labor Management including centralizing strategy & optimizing spend

Strategic Support & Accountability

 Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives

 Responsible for supporting regional efforts to comply with functional area priorities

 Accountable for the selection, evaluation & overall success of the functional leadership teams

 Organization-wide focal point for establishing functional strategies & governance over financials & staffing

 Accountable for communication between service area, functional area, RHM & Regions leader

Operational Delivery

 Responsible for measuring & reporting KPIs/metrics & value delivery

 Providing advice, guidance & leadership for the colleague life cycle

Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Functional Role (not inclusive of titles or advancement career progression)

Supports the development, implementation & standardization of system-wide colleague & labor relations strategy, policies, processes & programs throughout the Regional Health Ministries (RHM).  In partnership with Colleague & Labor Relations Center of Expertise (COE) leadership, Human Resources Business Partners (HRBPs) & ministry leadership, implements & manages the day-to-day activities supporting colleague & labor relations strategic plans, policies & procedures to achieve Trinity Health's Strategic Aims to realize a person-centered, mission-focused colleague culture.  Locally drives & implements the colleague & labor relations strategy through systemic policy alignment & program management to support key stakeholders to proactively cultivate positive colleague & labor relations throughout the RHM, in addition to performing & fulfilling essential colleague relations activities & accountabilities.  Works in conjunction Colleague & Labor Relations COE leadership & HRBPs, to provide local direction, operational management & integration of long term & short-term colleague & labor relations initiatives.

• Reporting to COE Director & HRBP/CHRO - CR/CLR team metrics & projects for assigned Ministries

• Management of CLR team members & daily work

• Partners with Ministry HRBPs & CHROs on Ministry initiatives

• Triage & assignment of compliance cases

• Audits compliance & employee relations entries into case management system

• Ensures consistency of disciplinary outcomes

• Responsible for assigned Departments & caseload for local Ministry

• Participates in local Ministry Executive Team Meetings

• Directs local Ministry Executive Team members & partners in sensitive employment transactions

• Creates job flows & processes for local projects

• Implements System Policies & procedures from Director of CLR

• Coordinates with COE Peer Leaders within assigned Ministries

Labor Functions:

Oversees the administration of Collective Bargaining Agreements (CBAs) in alignment with business operations. Manages negation preparation, contract negotiations including Memorandum/Letters of Understanding (MOU/LOU), & arbitration management. Directs Unfair Labor Practice (ULP) & National Labor Relations Board (NLRB) charges in conjunction with direction from Trinity Health Labor Strategy & outside counsel. Manages strike response planning & workforce continuity ensuring effective replacement strategy, mitigation plans, & resources. Facilitates Mutual Interest meetings to strengthen labor-management relationships, promote transparent communication, & proactively address issues before they escalate. Drives Effects Bargaining Meetings through negotiation between Trinity Health management & union leadership. Champions manager education regarding contract terms to ensure consistent application of the CBA. Collaborates with Labor Strategy Team to coordinate & participate in local response strategies & education training of union impact with unionization campaigns, layoff
fs, closure of locations, etc. for both leaders & colleagues. Oversees petition response & all aspects of the union election vote management in compliance with labor law.

pay grade 17 range $122,[redacted]-$202,[redacted] Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Minimum Qualifications

Bachelor's degree in Human Resources Management, Business Administration, Labor & Industrial Relations or a related field. Five (5) years of progressive colleague & labor relations experience, including collective bargaining & program development; or an equivalent combination of education & experience. Previous people management or team leadership experience is required.

Additional Qualifications (nice to have)

Physical & Mental Requirements & Working Conditions (General Summary) Note 6 Frequencies need to be changed in relation to the standard functional role.

Direct Healthcare Services / Indirect Healthcare / Support Services:

• Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional

• Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional

• Exposure to or subject to noise, infectious waste, diseases & conditions. Occasional

• Exposure to interruptions, shifting priorities & stressful situations. Frequent

• Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Frequent

• Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Frequent

• Perform manual dexterity activities & / or grasping / handling. Frequent

• Ability to climb, kneel, crouch & / or operate foot controls. Occasional

• Use a computer / other technology. Frequent

• Sit with the ability to vary / adjust physical position or activity. Frequent

• Maintain a safe working environment & use available personal protective equipment (PPE). Continuous

• Comply with Trinity Health
  9s Code of Conduct, policies, procedures & guidelines. Continuous

• Ability to provide assistance in the event of an emergency. Occasional

Direct Healthcare Services:

• Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Frequent

• Lift a maximum of 30 pounds unassisted. Occasional

• Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling. Occasional

• Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous

• Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions. Continuous

• Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients). Occasional

Indirect Healthcare / Support Services:

• Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Frequent

• Lift a maximum of 30 pounds unassisted. Occasional

• Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing. Occasional

• Encounter a clinical / patient facing / hands on interactive work environment. Occasional

• Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous

• Work outdoors with variable external environmental conditions. Occasional

Average Workday Activity: Occasional - O (1% - 33%), Frequent - F (34% - 66%), Continuous - C (67% - 100%)