Two years of college or equivalent experience; bachelor's degree preferred.
Over 10 years of experience in adjusting complex property or liability claims.
Strong understanding of insurance coverage interpretation and industry practices.
Excellent verbal and written communication skills.
High attention to detail and strong analytical abilities.
Strong organizational and interpersonal skills.
Basic computer proficiency; must be licensed as required by jurisdiction.
Responsibilities
Examine claims forms and policies to determine coverage.
Mentor and co-adjust losses with other staff members.
Investigate claims by interviewing claimants and inspecting damages.
Set estimated loss values for clients based on investigations.
Prepare comprehensive reports for clients and regulatory bodies.
Communicate adjustment recommendations after determining liability.
Recommend litigation when necessary and serve as an expert witness.
Benefits
Opportunity for professional development through continuing education.
Remote work flexibility.
Engagement in high-stakes legal proceedings as an expert witness.
Involvement in a variety of complex claims, enhancing skill diversity.
Full Job Description
Job Description
📣 We're Hiring: Regional General Adjuster 🚀 Business Segment: Global Technical Services
🔍 Role Overview: • Resolves complex commercial property losses generally in excess of $100,000 by investigating damages, negotiating adjustment of losses with corporate management, brokerage personnel, lawyers, accountants, or public adjusters representing the insured, and presenting evidence in legal proceedings. • Handles a variety of Regional General Adjuster responsibilities, including direct loss assignment handling, assisting branch offices and Technical Services with loss handling activities, providing catastrophe claims assistance, and managing designated accounts. • Provides peer review and technical guidance on assignments handled by other staff, helping ensure claim quality, consistency, and adherence to best practices.
Responsibilities
Examines claims forms, policies and endorsements, client instructions and other records to determine coverage.
Ability to mentor adjusters and co adjusting losses with other staff.
Investigates claims and assisting other staff by interviewing claimants, witnesses and other interested parties; by obtaining official reports, by inspecting physical damage, by comparing claim information with evidence and/or by consulting with experts.
Sets estimated loss values for clients.
Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
Communicates adjustment recommendations to appropriate parties after determining liability.
Recommends litigation when appropriate.
Presents evidence and serves as an expert witness at legal proceedings.
Maintains company reputation and insurance product integrity by complying with federal and state regulations and corporate quality standards.
Maintains professional and technical knowledge through continuing education.
Makes sales calls to solicit new business.
Qualifications
Requires two years college or an equivalent combination of education and experience; bachelor's degree preferred.
Previous experience adjusting complex property or liability claims. General experience level in excess of 10 years handling claims or working within industry segment.
Excellent knowledge of interpretation of insurance coverage, customs and practices.
Good verbal and written communication skills.
Excellent attention to detail.
Strong analytical and mathematical ability.
Strong organizational and interpersonal skills.
Basic computer knowledge.
Must be licensed as required by state and local jurisdictions. Must have a valid driver's license. Must complete designated courses while in position in order to advance.
#LI-EM3 #LI-REMOTE
About Crawford & Company
Crawford & Company is an independent provider of claims management and outsourcing solutions to carriers, brokers, and corporations. The company's services include claims management, loss adjusting, and risk management consulting. Crawford & Company has operations in over 70 countries and offers services in more than 100 countries. The company was founded in 1941 and is headquartered in Norcross, Georgia.
