Chewy

Regional Fulfillment Center Maintenance Manager

Chewy$85K — $110K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in maintenance, reliability, facilities, or industrial operations, preferably multi-site leadership
  • Proven ability to lead and mentor other managers effectively
  • Bachelor's degree required
  • Strong knowledge of MHE/automation and facility asset fundamentals
  • Experience in managing safety, uptime, and cost performance
  • Financial acumen in operating cost management and performance tradeoffs
  • Willingness to travel 30-50% within the region

Responsibilities

  • Direct regional maintenance results in safety, reliability, and cost outcomes
  • Guarantee implementation of network priorities and regional operational standards
  • Establish a strong operating cadence to review metrics and accelerate best practices
  • Mentor Maintenance Managers, holding them accountable for performance and outcomes
  • Build talent pipelines through succession planning and targeted development
  • Drive consistency in maintenance execution and work quality
  • Collaborate cross-functionally to align priorities and unblock execution

Benefits

  • Access to professional development and training programs
  • Opportunities for career advancement within the company
  • Supportive and inclusive workplace culture
  • Comprehensive health and wellness benefits
  • Travel opportunities across a diverse range of fulfillment centers
Full Job Description
Job Description:

Regional Fulfillment Center Maintenance Manager to direct maintenance and reliability activities across fulfillment centers in the East region! This leader will put network strategy into regional practice using a structured operating cadence, managing performance, cultivating talent, and unifying standards across locations. The Regional Fulfillment Center Maintenance Manager holds a significant leadership role, responsible for growing Maintenance Managers and improving succession depth while driving safety, reliability, and cost performance!

Reporting & Scope

  • Reports to: Associate Director, Maintenance & Reliability
  • Manages maintenance operation results within a specified East region of fulfillment centers
  • Requires proficiency in both MHE/automation systems and base building fundamentals


What You'll Do:

Regional Leadership & Execution

  • Take responsibility for regional results in safety, reliability/uptime, cost, and people outcomes, ensuring consistent application of maintenance standards across sites.
  • Lead implementation throughout the region, guaranteeing completion of network priorities and ongoing outcomes.
  • Establish and run a strong regional operating cadence to review important metrics, remove barriers, and accelerate best-practice adoption across sites.


People Leadership

  • Lead through Maintenance Managers and site leadership: mentor, develop, and hold leaders accountable to expectations, standard work, and outcomes.
  • Build bench strength: talent reviews, succession planning, promotion readiness, and targeted development plans for site leaders.
  • Reinforce a culture of ownership, high standards, and psychological safety-where performance and accountability are clear and consistent.


Standardization & Continuous Improvement

  • Drive consistency in maintenance execution: planning and scheduling within the field, PM compliance, work quality, defect elimination, and pathways for addressing critical issues.
  • Identify systemic gaps and partner with cross-functional collaborators to implement durable corrective actions.


Cross-Functional Partnership

  • Partner with Operations, Safety, Finance, Engineering and external vendors to align priorities, unblock execution, and ensure operational readiness.


What You'll Need

  • 8+ years of progressive experience in maintenance, reliability, facilities, or industrial operations; multi-site leadership strongly preferred.
  • Demonstrated ability to lead leaders (manager-of-managers), build talent pipelines, and drive accountability.
  • Bachelor's Degree Required
  • Strong working knowledge of:


MHE/automation, conveyance/sortation systems, and reliability practices

1. Base building systems and facility asset fundamentals

  • Established track record of advancing safety, uptime, cost, and collective performance.
  • Financial competence: operating cost management, basic CAPEX/OPEX understanding, and performance tradeoffs.
  • Willingness to travel regularly within the assigned region (anticipated 30-50%, based on network needs).


Why This Role Matters

This role improves regional execution, regular cadence, standard work, and channels for managing critical issues-while crafting a clear leadership growth track for strong operators who want broader impact without leaving the execution lane!

About Chewy

At Chewy, we view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Customers love shopping our wide selection of products including more than 65,000 items (including our Private brands and Healthcare products), which we offer at competitive prices and fast 1-2 day shipping. Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need. Chewy is an experience company built on the back of product and technology. Innovation drives our operations and our team is constantly striving to find new and better ways to improve. From an easy-to-navigate website and highly-rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.

Chewy Careers

Join the vibrant team at Chewy, where we offer exceptional job opportunities to advance your career in the dynamic world of e-commerce. As a leading company in the pet industry, Chewy is dedicated to making pet care easier and more enjoyable for pet parents everywhere. Work You’ll Do At Chewy, we are constantly on the lookout for passionate, driven professionals to join our diverse team. Whether you're seeking a position in IT, customer service, marketing, or logistics, Chewy provides a platform for professional growth and innovation in every career path. Our commitment to leadership and diversity training ensures that every team member is equipped with the skills to lead and innovate. By joining Chewy, you will work alongside a team of dedicated professionals who are always pushing the boundaries of what's possible in e-commerce and customer service. Internship and Employment Opportunities Chewy offers a variety of internship and employment opportunities that cater to a wide range of skills and interests. Our internships provide invaluable hands-on experience, helping you to enhance your resume and prepare for a full-time position within our company. Chewy is not just about hiring employees; it's about nurturing future leaders. Benefits and Culture At Chewy, we believe that the well-being of our team is paramount. We offer a comprehensive benefits package that supports the health, financial security, and work-life balance of our employees. Our culture is centered on open communication, respect, and a shared passion for our mission. We celebrate diversity and are committed to creating an inclusive environment for all team members. Innovation and Growth Chewy is at the forefront of innovation in the pet industry. We are constantly exploring new technologies and strategies to enhance our services and expand our market reach. This focus on innovation drives our company's growth and offers our team members numerous opportunities to get involved in exciting projects and advance their careers. Networking and Professional Development We encourage our employees to engage in networking and professional development activities that can enhance their career prospects. Chewy supports various initiatives, including workshops, seminars, and training sessions, to help our team members grow their professional network and develop new skills. Join Our Team Explore the job opportunities at Chewy by searching open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players who are ready to take their career to the next level. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here at Chewy. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Chewy. Chewy is more than a company; it's a community where you can grow your career and make a difference. Join us in our mission to be the most trusted and convenient online destination for pet parents (and partners) everywhere.
Learn more about Chewy
Size
21,300 employees
Market Cap
$15.9 billion
Industry
Net Income
-$174.4 million
Founded
2011
5 Year Trend
+136.6%
Revenue
$6.4 billion
NASDAQ

Similar Jobs

More Jobs at Chewy

  • Chewy
    Manager, Payroll
    $75K — $95K *
    Plantation, FL 33388 (Broward County)
    Finance & Insurance
    In-Person
  • Chewy
    Pharmacist
    $90K — $120K *
    Phoenix, AZ 85032 (Maricopa County)
    Pharmaceuticals & Biotech
    In-Person
  • Chewy
    Sr. UX Researcher
    $141K — $225K *
    Bellevue, WA 98006 (King County)
    Healthcare
    In-Person
  • Chewy
    Sr. UX Researcher
    $141K — $225K *
    Boston, MA 02115 (Suffolk County)
    Healthcare
    In-Person
  • Chewy
    Merchandising Operations Program Manager
    $95K — $152K *
    Boston, MA 02115 (Suffolk County)
    Retail & Consumer Goods
    In-Person

More Manufacturing & Automotive Jobs

Find similar Regional Fulfillment Center Maintenance Manager jobs: