Job SummaryThis role serves as a regional execution leader responsible for driving renovation, unit-turn, maintenance, quality-control, and vendor-performance outcomes across a portfolio of 8 properties and 2,789 units.
Renovations and Unit Turns- Owns execution of the 7-21 day unit-turn window by coordinating crews, materials, schedules, and property-level priorities.
- Ensures renovation scopes follow the approved portfolio standard, with any deviations requiring VP of Procurement and Interior Operations approval.
- Maintains real-time visibility into the make-ready board and proactively escalates delays, bottlenecks, or resource constraints.
- Reviews vendor invoices and monitors cost-per-unit variances before escalation to VP of Procurement and Interior Operations.
Maintenance Oversight- Oversees maintenance performance and compliance across emergency, urgent, and routine work orders.
- Conducts a minimum of one property visit per month to assess work quality, recurring issues, deferred maintenance, and property-level execution.
- Reviews preventive maintenance schedules for key systems including HVAC, plumbing, roofing, exterior, and other major building components.
- Manages MRO supplier account coordination at the property level, including Chadwell, HD Supply, Ferguson, and Lowe's Pro Supply.
- Facilitates maintenance training at each property to reinforce standards, improve consistency, and support team development.
Quality Control- Conducts monthly QC reports, including a minimum of two completed-unit walks each month.
- Owns punch-list resolution and ensures units are not marked complete until all items are fully closed and documented.
- Identifies recurring crew or trade deficiencies and recommends retraining and process correction when needed.
Communication and Program Support- Provides weekly status reporting on active units, schedule performance, cost tracking, quality control, and maintenance execution.
- Coordinates closely with on-site property managers and maintenance supervisors to align priorities and remove execution barriers.
- Supports VP of Procurement and Interior Operations program development and regional planning initiatives.
- Assists with hiring, onboarding, and training Regional Renovation Managers in other regions as the platform expands.
- Contributes to SOPs, training materials, and the maintenance/renovation playbook.
- Travels with VP of Procurement and Interior Operations to all properties to assess conditions, support planning, and shape the regional execution strategy.
Location: Phoenix, AZ (Onsite)
Job Type: Regular, Full-Time
Compensation Range: $125,000 + target annual bonus of up to 15% of base salary based on NOI and cash-flow performance.
