Bachelor's degree in engineering, architecture, construction, or business management.
Industry certifications in Facilities, Construction and Project Management preferred.
Certified affiliations with IFMA, BOMA, ASIS preferred.
5 - 8+ years' experience managing multiple properties including medical office properties.
Excellent communication skills tailored to various audience levels, with a proven ability to lead and motivate staff.
Responsibilities
Oversee facilities management for all business lines in the assigned region.
Develop and implement cost-saving programs and processes to enhance productivity.
Guarantee compliance with health, safety, and risk management procedures.
Support region-wide initiatives and drive implementation at multiple sites.
Manage budget development and variance tracking for facility operations.
Cultivate and maintain high-level relationships with vendors to ensure excellent service delivery.
Lead a skilled Facilities Management team, mentoring and supporting their development.
Benefits
Health, dental, and vision insurance options.
Generous paid time off policies.
Retirement savings plan with employer matching.
Opportunities for professional development and certifications.
Flexible work arrangements to support work-life balance.
Full Job Description
Summary of Position
Oversee the management of facilities for all lines of business within assigned region, including ACPNY medical offices, as well as third-party relationships within assigned buildings.
Lead the Facilities Management team in the delivery of facility management services for assigned sites in accordance with all local, state, and federal requirements.
Principal Accountabilities
Manage the delivery of facilities services to assigned portfolio; deliver portfolio management reports as required.
Act as a primary point of escalation for the business across the assigned region.
Develop and implement innovative programs and processes that reduce short and long-term operating costs and increase productivity. Oversee preventative maintenance to ensure reliability of systems while driving consistency.
Ensure compliance with all health, safety, environmental and risk management policies and procedures.
Support business-wide initiatives such as compliance reviews, audits, training programs, etc.; drive implementation of initiatives, processes, etc., at a regional level.
Oversee delivery of initiatives such as benchmarking, best practices and continuous improvement.
Collaborate with other teams internally including health services, transportation, security, and network ops (IT).
Manage the delivery of moves, adds, and changes; support business projects of furniture fixtures & equipment procurement and capital projects; manage small (<$100K) construction projects; act as the area point of escalation.
Proactively develop and manage business relationships, ensuring that expected service levels are achieved.
Ensure vendors meet service delivery standards, including documenting and managing scope changes and performance shortfalls.
Achieve cost savings through maximizing utilization of suppliers, preferred vendors/contractors; identify additional efficiency opportunities, consistent with department goals.
Develop and manage Facility operating budgets for the assigned portfolio(s).
Track variances and manage within target of agreed budgets, identifying efficiencies and savings where possible.
Achieve cost savings through maximizing utilization of suppliers, preferred vendors/contractors and identifying additional efficiency opportunities. Manage payments to vendors, complying with all relevant policies & procedures.
Represent facilities in developing, planning, and supporting the business' annual capital plan for each building, interfacing closely with the business and department representatives.
Manage and develop a high quality, well-motivated and engaged Facility Management and maintenance team.
Mentor, train, and support Facilities Managers to enable an environment of teamwork, co-operation, performance excellence and personal success across the portfolio.
Bachelor's degree in relevant field such as engineering, architecture, construction, or business management.
Industry certifications in Facilities, Construction and Project Management preferred.
Certified affiliations with IFMA, BOMA, ASIS preferred.
Relevant Work Experience, Knowledge, Skills, and Abilities
5 - 8+ years' experience managing multiple properties, including medical office properties, and staff.
Additional experience/specialized training may be considered in lieu of degree.
Willingness to work off shift and weekends as needed to support after-hours work including facility planned and unplanned outages (emergencies); must be available 24/7/365.
Excellent communication skills (verbal, written, presentation, interpersonal) with all types/levels of audience. Proven track record/ability to lead, manage, and motivate staff.
Ability to analyze the operation of various site infrastructure systems, determine root causes of problem/malfunctions and take corrective action, both locally and across the portfolio, as required.
Proficient with MS Office (Word, Excel, PowerPoint, Outlook, Teams, etc.), Oracle, and ADP (payroll).
Strong organizational skills and collaborative management style.
Advanced technical knowledge of building systems, Uninterrupted Power Supply, electrical, mechanical, plumbing, HVAC, Fire Life Safety.
Ability to analyze, and interpret legal documents (lease agreements, claims of lien, etc.), technical procedures, and governmental regulations.
