Position Title
Regional Ethics & Compliance Officer (RECO), Southeast Asia and Pacific (SEAP)
Position Purpose
The RECO for SEAP is responsible for leading and executing Carrier’s Ethics & Compliance (E&C) program across Southeast Asia and Australia as well as supporting execution of Carrier’s international trade compliance across Asia Pacific, Middle East & Africa.
The role ensures effective implementation of compliance requirements, promotes a strong culture of integrity, and drives a risk-based compliance framework to prevent, detect, and respond to violations of law, the Code of Ethics, and company policies.
Key Responsibilities
1. Compliance Program Leadership
- Lead development and deployment of E&C programs aligned with global standards and risk profile
- Provide strategic support, guidance and direction to business on compliance risks and mitigation
- Drive continuous improvement initiatives and program enhancements
- Monitor program effectiveness through employee and business engagement
2. Training, Communication & Culture
- Design and implement targeted compliance training and communication programs
- Promote a culture of integrity and ethical behavior across all levels of the organization
- Promote a “speak-up” culture and ensure effective operation of reporting channels, including anonymous reporting systems
- Lead initiatives to prevent and monitor retaliation
3. Investigations & Case Management
- Lead or oversee investigations into alleged violations of law, the Code, and company policies
- Ensure proper logging, classification, investigation, and closure of cases in the case management system
- Ensure investigations are conducted in a timely, confidential, and independent manner
- Oversee remediation actions and ensure timely closure of compliance issues
4. Miscellaneous
- Conduct site assessments/compliance reviews across the region
- Support third party oversight through visits and training for sales intermediaries and their sponsors, etc.
- Build, manage, and develop a network of local Ethics & Compliance Officers
Job Grade
Senior Manager P5
Location
Singapore or Malaysia (local citizens)
Reporting Line
Report directly to Director, Deputy Ethics and Compliance Leader, Asia Pacific, Middle East & Africa
Qualifications & Experience
- Bachelor’s degree in law
- 5+ years of experience in compliance, legal, audit, or investigations
- Experience in conducting investigations and managing compliance programs
- Good understanding of anti-corruption, antitrust, and regulatory frameworks
- Experience in international trade compliance, including export controls, economic sanctions, import regulations, etc., will be a plus
Key Competencies
- Strong influencing capabilities across a matrix organization
- High integrity, independence, and sound judgment
- Excellent analytical, problem-solving, and decision-making skills
- Strong communication and stakeholder engagement skills
- Pragmatic approach with strong business acumen
- Ability to operate effectively in a fast-paced, multicultural environment
- Fluent verbal and written English
- Fluent verbal and written Chinese will be a plus
