5+ years of hotel General Manager experience in select service/extended stay segments.
Bachelor's Degree or equivalent experience required.
Strong verbal and written communication skills.
Proficient conflict management and problem-solving capabilities.
Ability to interpret financial documents and navigate complex data.
Responsibilities
Conduct monthly visits to each hotel within the region.
Direct management in service development and financial operations.
Resolve guest complaints and operational issues.
Monitor cost controls and manage labor expenditures.
Implement corporate initiatives to meet business objectives.
Perform audits and investigations as necessary.
Engage in revenue management and marketing strategies.
Benefits
Career advancement opportunities
Employee discounts
Flexible work schedule
Comprehensive family benefits (medical, vision, dental, 401k, Profit Sharing)
Paid vacation days
Bonus program available
Full Job Description
Regional Director of Operations-Midwest Region Salary-$120,000-$130,000(Based of Experiece) and Bonus Potential
Tharaldson Hospitality Management is seeking a Regional Director of Operations for the Midwest Region. The role of the Regional Director is to examine, analyze, and evaluate the operations of assigned hotels to ensure maximum profitability, outstanding customer experience, and adherence to company and franchise standards and policies. The ideal candidate possesses strong verbal and written communication skills, is detail-oriented, and has had success leading a team to top-level performance.
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay Option
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid Vacation
Bonus Program
Essential Functions of the Regional Director:
Visits each hotel in the region minimally 1x/month
Guides and directs management in the development, production, and promotion, and financial aspects of the organization's products and services.
Answer complaints and resolves problems
Authorizes expenditures and monitors cost controls and labor
Implements programs that meet corporate goals and objectives
Performs various investigations and/or audits as needed or as recommended by a supervisor or by Corporate personnel
Monitors in-house guest balances and AR aging to ensure no uncollectable debt
Directly involved with Revenue Management, pricing and Sales and Marketing of the hotels
Evaluates the results of overall operations regularly and systematically and reports these results to the Regional Vice President via written visit recaps
Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood
Conducts area meetings semi-annually
Adheres to all franchise procedures and regulations to assures each hotel adheres to standard operating procedures
Other duties as assigned.
Job Requirements:
Minimum 5 years select service/extended stay hotel General Manager experience with multiple brands
Minimum of a Bachelor's Degree
Identify and resolve problems in a timely manner
Strong conflict management skills
Speak clearly and persuasively in positive or negative situations
Demonstrate group presentation skills, participate in meetings
Build morale and group commitments to goals and objectives
Ability to multi-task, tracking completion dates to ensure timeliness
Strong sense of urgency
Writes clearly and informatively
Ability to read, analyze, and interpret complex documents including financial reports and legal documents
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, etc.
Ability to define problems collect data establish facts, and draw valid conclusions
Efficient computer skills
Ability to connect with hourly team members during property visits to ensure training and tools are being provided to ensure the hotels' success
