Oh, and did we mention an amazing Team Environment?
*Some benefits may vary depending on position and employment status
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Full accountability for a region of Senior Living Communities, including all aspects of Team performance management; hiring, firing, talent development, and recruiting. P&L/ budget management; revenue and cost. Client experience; client satisfaction, new client acquisition. Building repair & maintenance capital improvement projects.
Minimum Eligibility Requirements:
Genuine concern for and ability to work with the elderly
Bachelor's degree in a related field preferred
Must be licensed in good standing if required by the State LicensingAuthority, if needed
Must be able to communicate effectively with Residents, families,staff, community officials, referral sources, and the general public
Must meet all State health requirements
Must be able to perform duties and responsibilities (Essential JobFunctions) with or without reasonable accommodation
Must be computer literate
Experience with financial reporting and managing multiple budgets
Subject to a criminal background check as needed per state requirements
Essential Functions:
Facility Management
Work with the Facility management staff and corporate staff in planningall aspects of Facility operations, including setting priorities and jobassignments
Monitor each department, and communicate and interpret policies
Ensure the safety of Residents, their visitors, and staff regardingInfection Control, Fire, and Safety policies and procedures
Conduct routine inspections of services being provided to ensure the highest quality
Maintain current knowledge of OSHA and State Regulations and routinelymonitor facility compliance
Ensure understanding and compliance with all regulations regarding Residents'rights
Staffing and Retention
Evaluate performance, provide feedback, assist, coach, and disciplinestaff as necessary
Oversee hiring of all new candidates for employment, including the interview and orientation process
Monitor employee morale, provide mentorship and a supportive teamenvironment, and encourage the professional growth of all employees throughorientation, training, and ongoing education
Ensure compliance with employment laws and Facility policies
Manage turnover and maintain a network of recruitment sources
Financial Management
Operate facilities within the established budget
Routinely monitor labor costs, raw food costs, accounts receivable,accounts payable, and payroll functions
Maximize revenue through census development and Resident mix
Marketing and CensusDevelopment
Effectively market the facility to reach and maintain budgetedoccupancy
Evaluate and understand market trends and competitors' strengths andweaknesses and successfully position the facility in the marketplace
Develop an annual business plan and quarterly internal and externalmarketing plans
Ensure optimum/maximum occupancy, revenue, and profitability for the facility
Create a culture that emphasizes customer service and relationship building
Effectively perform all phases of the internal sales process: inquiry calls, pre-tour, tour, and post-tour(closing)
Effectively perform all phases of the external relationship: building/partnering with referral sources
Community Relations
Develop and maintain positive relationships with State regulators, thecommunity at large, families, Residents, ombudsmen, and other professionals onbehalf of the Facility
