Director of FacilitiesLocation: Rise AMG Corporate Office - Houston, TX
Compensation: $110,000 annually
Employment Status: Full-Time
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Position OverviewRise Association Management Group is seeking an experienced and results-driven Director of Facilities to lead facilities operations across a portfolio of condominium, high-rise, and community association properties.
This is a senior leadership role responsible for developing and overseeing maintenance operations, preventative maintenance programs, capital projects, vendor performance, compliance initiatives, and facilities personnel. The Director of Facilities will serve as the subject matter expert for property maintenance and building operations while partnering with community managers, general managers, Boards of Directors, and vendors to ensure our communities are maintained to the highest standards.
The ideal candidate has extensive experience managing facilities operations for multiple properties, strong leadership skills, and a proven ability to build accountability within teams while delivering exceptional service to clients. This role is well-suited for a proactive leader who enjoys solving complex operational challenges, improving processes, and driving results.
Key ResponsibilitiesFacilities Leadership & Team Development- Lead, develop, and hold accountable maintenance personnel across a portfolio of managed properties
- Establish performance expectations, operational standards, and maintenance best practices
- Coach, mentor, and develop facilities staff to improve performance and professional growth
- Promote a culture of accountability, safety, responsiveness, and operational excellence
- Assist with recruiting, onboarding, training, and performance management of maintenance personnel
Facilities Operations & Maintenance- Oversee maintenance operations for condominium, high-rise, and community association properties
- Ensure work orders are completed professionally, efficiently, and within established service standards
- Develop and manage preventative maintenance programs to protect community assets and reduce long-term costs
- Conduct operational reviews and property inspections to identify maintenance concerns and improvement opportunities
- Serve as a technical resource for community managers, general managers, and Boards of Directors
Capital Projects & Vendor Management- Provide leadership and oversight for capital improvement projects, major repairs, and facility upgrades
- Review project scopes, proposals, budgets, and timelines
- Coordinate with engineers, contractors, consultants, and vendors to ensure successful project execution
- Monitor project progress, costs, and quality standards
- Manage vendor relationships and evaluate vendor performance across the portfolio
Compliance & Risk Management- Oversee testing, inspections, permitting, and compliance-related activities
- Ensure properties remain compliant with applicable local, state, and federal regulations
- Support emergency preparedness planning and building safety initiatives
- Maintain awareness of evolving building systems, maintenance standards, and industry best practices
Client & Board Relations- Partner with Community Managers and General Managers to provide operational guidance and facilities expertise
- Attend Board meetings and client meetings as needed
- Assist Boards with long-term maintenance planning and capital reserve considerations
- Communicate effectively with clients regarding maintenance initiatives, project status, and operational recommendations
Required Skills & QualificationsExperience- Minimum 5+ years of facilities management experience required
- Experience managing multiple properties, facilities teams, or regional operations strongly preferred
- High-rise, condominium, HOA, commercial, hospitality, or multifamily facilities experience preferred
- Experience overseeing capital improvement projects and vendor contracts required
- Previous leadership experience managing direct reports required
Skills & Abilities- Strong leadership, coaching, and team development skills
- Excellent project management and organizational abilities
- Strong understanding of building systems, preventative maintenance, and facilities operations
- Ability to manage multiple priorities and deadlines simultaneously
- Excellent communication and relationship-building skills
- Strong problem-solving and decision-making abilities
- Ability to influence outcomes and drive accountability across teams
Technical Skills- Experience with work order management systems and maintenance software
- Proficiency in Microsoft Office Suite
- Experience reviewing project budgets, proposals, and maintenance-related financials preferred
Schedule & Travel- Monday through Friday, 8:00 AM - 5:00 PM
- Occasional evening meetings or after-hours support may be required
- Local travel to managed properties throughout the Houston area required
Compensation & BenefitsCompensationBenefits Package- 20 Days PTO Per Year + 11 Paid Holidays
- Group Health Insurance (75% Employer Paid)
- Life & AD&D Insurance
- Available Dental, Vision, Short-Term Disability, and Additional Voluntary Benefits
- 401(k) Plan
