Overview Regional Director of Operations (RDO) to join the Mid-Atlantic region (Washington D.C and Maryland). The Regional Director of Operations will focus on implementing effective strategies and executing operational tactics in their region with the goal of enhancing practice level performance and growth. As a valued member of our team, the Regional Director of Operations will receive a highly competitive compensation package inclusive of base salary, annual performance bonus and incentive equity. Standard full time benefits will be providing including medical, dental, vision, and life insurance, ample PTO, 401k, etc.
Responsibilities
- Spend 60 percent of your time “in the field” visiting and supporting affiliated dental practices
- Provide oversite, strategic guidance, and operational support to dental practices across assigned region (Washington D.C & Maryland)
- Assist in the onboarding and integrations of recently affiliated dental practices, including implementation of company operational procedures and processes
- Maintain regular communication with affiliated doctors and practice staff while visiting each practice within the region on a regular basis
- Review practice trends and performance objectives on a regular basis including a monthly operational review, with a goal of increasing practice Revenue and EBITDA over time
- Develop, review, and implement recommended operational processes, procedures, and other company initiatives in collaboration with the Vice President of Operations (VPO)
- Collaborate with each practice within the region to help resolve operational issues
- Contribute to the creation of Star Dental Partners’ policies & procedures and best practices to help the organization scale effectively
Qualifications
- High school diploma required; Bachelor's degree preferred
- Minimum 3 years of regional dental operations management experience required
- P&L responsibility and experience with budget management, personnel management, and team building
- Highly organized and detail-oriented work ethic
- Ability to work collaboratively with all team members, both at the practice level and Support Center
- Excellent written, verbal, and interpersonal communication skills
- Demonstrates a sense of urgency and works well under pressure
- Self-motivated and goal-oriented, with the initiative to work independently
- Strong ability to prioritize, multi-task, and meet deadlines
- Demonstrates integrity, responsibility, accountability, and a high level of professionalism
- Proficient in Microsoft Office Suite (Word, Excel, PPT, Outlook)
- Ability to travel frequently, 60 percent or more
- Located in the Mid-Atlantic region (Washington D.C. and Maryland) with proximity to a major airport
Practice Description
Star Dental Partners (Star) is a private equity-backed Dental Support Organization (DSO) that acquires, partners with, and supports leading dentists and dental practices throughout the Southeastern United States with their non-clinical business challenges. Star’s mission is “to improve the lives of dentists”, and we achieve this by providing industry-proven non-clinical administrative support services to our partner dentists. Specifically, the Star team assists dentists with human resources, marketing, recruiting, payor optimization, compliance, payroll, and revenue cycle management support. With the benefits of scale and experience from professional management, partner dentists and their staff are free to focus their attention on the clinical side of the business. Please visit www.StarDentalPartners.com for more information.
