Position Summary:
Reporting to the National Director, Americas, the Regional Director is the general manager and P&L owner for an assigned U.S. Core region. The role translates strategy into an integrated plan for Member growth, revenue, profitability, Chapter health, retention and expansion.
The Regional Director serves as the general manager and P&L owner for an assigned U.S. Core region, translating national strategy and approved business priorities into regional execution.
Job Responsibilities:
Region P&L and Financial Management
• Own region revenue, operating expense, contribution margin, productivity and profitability.
• Lead region budgeting, forecasting and monthly business reviews with Finance.
• Explain performance versus budget and forecast and implement quantified recovery plans.
• Build ROI-based cases for headcount, market investment and resource shifts.
Region Strategy and Performance
• Translate national priorities into measurable region strategies, goals, and operating plans.
• Use scorecards and leading indicators to prioritize markets and corrective action.
• Make disciplined tradeoffs across growth, service, talent and cost.
• Use data, digital tools and AI-enabled insights to improve forecasting, decision-making and scalable execution.
Regional Development Partnership
• Create one region growth plan with the Director, Regional Development.
• Align launch capacity, pipeline, sequencing and post-launch stabilization.
• Use shared scorecards for launch quality, first-year performance and economics.
Leadership of Leaders
• Lead, coach and develop Area Directors.
• Set clear goals, standards, decision rights and accountability expectations. consequences.
• Conduct talent reviews, workforce planning and succession planning.
• Address performance and capability gaps promptly.
Growth and Member Value
• Drive net Membership growth, renewal, Chapter health and visitor conversion.
• Ensure every market has an accountable growth and retention plan.
• Balance launch pace with quality, sustainability, Member value and financial return.
Measures of Success
• Revenue, contribution margin and expense versus plan.
• Net Membership growth, renewal, Chapter health and visitor conversion.
• Launch quality, first-year performance and financial return.
• Area Director productivity, leadership strength and forecast accuracy.
• Any additional duties needed to help demonstrate our core values, drive our vision, and fulfill our mission.
Competencies:
• Accountability & Integrity
• Financial Acumen
• Leadership
• Strategic Thinking
• Performance Management
• Influence
• Digital Fluency
Qualifications:
Required Qualifications
• 8+ years of progressive multi-market operating leadership.
• Demonstrated P&L ownership, budgeting, forecasting and profitability improvement.
• Proven success leading a distributed team through multiple leaders.
• Strong financial-statement literacy and ROI-based decision making.
• Bachelor's degree or equivalent experience.
Preferred Qualifications
• MBA or equivalent advanced education.
• Private-equity-backed, franchise, Membership or recurring-revenue experience.
• Experience leading transformation and scalable operating models.
Physical Demands and Working Conditions: (Working Conditions apply globally. The Physical Demands section is included to meet U.S. regulatory expectations and may not apply to individuals located outside the United States.)
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
This is a full-time position. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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