Quest Diagnostics

Regional Compliance Manager (Hybrid -Marlborough, MA)

Quest Diagnostics$110K — $125K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • B.S. in Medical Technology, Business Administration, or related experience
  • 7+ years in healthcare compliance, billing, operations, or medical technology
  • Experience in conducting audits and communicating findings
  • Supervisory or technical leadership experience preferred
  • Familiarity with Quest Lab Information System and related business systems
  • Program management experience is essential
  • CHC or CHPC certification desirable

Responsibilities

  • Support the Regional Compliance Director, including acting as a substitute in meetings
  • Manage compliance procedures and processes
  • Respond to customer inquiries regarding policies and aid in problem resolution
  • Provide day-to-day compliance support to Director-level colleagues
  • Assist in addressing legal and compliance issues with corporate and senior leaders
  • Investigate misconduct reports and implement corrective actions
  • Conduct live training sessions on policies and regulations
  • Oversee audit requests and compliance monitoring for the region
  • Coordinate compliance staff activities under the Regional Compliance Director
  • Manage documentation for audits and legal requirements

Benefits

  • Day 1 medical, dental, and vision for full-time employees
  • Comprehensive well-being programs
  • No-cost annual health assessment program
  • Mental health support programs
  • Vacation and flexible health time
  • Paid holidays plus 'MyDay' off
  • Financial coaching and services
  • 401(k) with company match after 12 months
  • Employee stock purchase plan
  • Life and disability insurance options
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gift program
  • Education assistance for career advancement
Full Job Description
JOB DESCRIPTION

Pay Range: $110,000 - $125,000 / year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

 

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

· Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours

· Best-in-class well-being programs

· Annual, no-cost health assessment program Blueprint for Wellness®

· healthyMINDS mental health program

· Vacation and Health/Flex Time

· 6 Holidays plus 1 "MyDay" off

· FinFit financial coaching and services

· 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

· Employee stock purchase plan

· Life and disability insurance, plus buy-up option

· Flexible Spending Accounts

· Annual incentive plans

· Matching gifts program

· Education assistance through MyQuest for Education

· Career advancement opportunities

· and so much more!

 

At the direction of the Regional Compliance Director, responsible for communicating, training, driving and proactively monitoring compliance with all applicable federal and state laws, regulations, policy directives and ethical requirements at the laboratories within the region.


JOB RESPONSIBILITIES
  • Actively support the Regional Compliance Director, including the ability to function as a substitute at business partner meetings and to provide guidance on complex issues
  • Management of compliance related areas including implementation of procedures and processes
  • Respond directly to internal/external customers regarding policies and assist them in finding solutions to business problems
  • Provide day-to-day Compliance support to Director-level colleagues
  • Assist in addressing Legal and Compliance issues in conjunction with Corporate departments and Senior Leadership / Executives within the Region
  • Assist in the investigation of any reports (IRs) or evidence of misconduct or non-compliance, and implementation of corrective action including training and retraining
  • Live training and communication to Quest employees on relevant policies, procedures and regulations
  • Manage all Audit requests, activities and requirements for the Region under supervision of the Regional Director
  • Manage the Compliance Monitoring Program and conduct site visits, as needed
  • Coordinate activities of Compliance staff at the direction of the Regional Compliance Director
  • Manage document assembly for third-party reimbursement audits; depositions and lawsuits; subpoena document production

JOB QUALIFICATIONS

Education:

  • B.S. in Medical Technology, Business Administration or experience

  • CHC or CHPC certification desirable

 

Work Experience:

  • 7+ years in the healthcare industry with a background in compliance, billing, operations and/or medical technology

  • Experience conducting audits and communicating findings

  • Experience supervising or providing technical leadership to others highly preferred

  • Experience with Quest Lab Information System and related business systems highly desirable

  • Demonstrated program management experience

 

Attributes:

  • Understanding of all federal and state fraud and abuse laws and regulations

  • Training, facilitation and presentation skills, including the ability to draft training materials

  • Detailed knowledge of Compliance Policies and ability to explain and apply the policies to diverse fact patterns

  • Knowledge of sales and billing policies and processes

  • Demonstrated leadership, multi-tasking, communication and project management skills

  • Understanding of all aspects of lab operations

  • Combination of strong analytical skills and the demonstrated ability to translate analytical insights into proposed operational or strategic changes

  • Excellent interpersonal, presentation, and facilitation skills

  • Proven ability to be able to communicate and collaborate cross functionally multiple cross-functional groups and diverse personalities

 

About Quest Diagnostics

Celera is a healthcare business that uses knowledge of human variability to provide new tests and services to personalize disease management. Their Products business develops and manufactures molecular diagnostic products that are used by hospitals and other clinical laboratories to detect, characterize, monitor and select treatment for disease. They have a distribution agreement with Abbott, through which they develop and commercialize a wide range of molecular diagnostic products, with Abbott serving as the distribution partner.

Quest Diagnostics Careers

Joining Quest Diagnostics means becoming part of a team committed to everyday excellence and innovation in health. As a leading provider of diagnostic insights, Quest Diagnostics offers unparalleled job opportunities in the medical and scientific sectors, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At Quest Diagnostics, you will contribute to a culture that values integrity and accountability, where your work significantly impacts patient health and community well-being. Our diverse team of professionals leverages cutting-edge technology and data to lead advancements in diagnostics and healthcare solutions.

Explore Career Opportunities

Whether you're looking for a position in the lab, a leadership role, or a support function, Quest Diagnostics provides a breadth of opportunities. Our commitment to professional growth includes robust training programs and opportunities for advancement, ensuring that every employee can thrive professionally.

Innovate with Us

Join a team where innovation is at the heart of what we do. At Quest Diagnostics, your skills in science, technology, and beyond can help drive transformation in healthcare services. Our collaborative environment encourages creativity and out-of-the-box thinking to improve patient outcomes and streamline processes.

Internship and Employment Opportunities

Start your career path with Quest Diagnostics through our internship programs or full-time employment opportunities. We are committed to hiring talented individuals who are passionate about building a rewarding career in healthcare. Our internships provide a solid foundation in industry-specific skills and networking opportunities, setting the stage for a successful career.

Benefits and Culture

Quest Diagnostics is dedicated to fostering a workplace where diversity and inclusion are embedded in our DNA. From competitive benefits and wellness programs to diversity training and flexible work arrangements, we ensure our employees have what they need to succeed both professionally and personally.

Leadership and Development

We believe in nurturing leadership skills at every level of the organization. Quest Diagnostics offers various leadership programs designed to help you grow as an influential professional. With continuous learning and development, you can expand your expertise and take on new challenges.

Join Our Team

Search open positions that match your skills and interests. At Quest Diagnostics, we look for driven, curious, and innovative team players who are ready to make a difference. Explore the many facets of our business, from scientific research to client services, and find where you can make your mark.

Stay Connected

Keep up to date with career tips, industry insights, and the latest innovations at Quest Diagnostics. Our careers blog offers valuable information to help you navigate your professional journey effectively.

Job Alert Emails

Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Quest Diagnostics. At Quest Diagnostics, every role has an impact. Embark on your career journey with us and transform the landscape of healthcare through the power of insight.
Learn more about Quest Diagnostics
Size
40,000 employees
Market Cap
$17.8 billion
Industry
Net Income
$1.4 billion
Founded
1959
5 Year Trend
+7.5%
Revenue
$9.4 billion
NASDAQ

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