PA0445 Williamsport, PA0725 State College Business Office
Job DescriptionThe C & I Commercial Relationship Manager II is responsible for serving as a trusted business advisor to clients and providing a full breadth of banking solutions to meeting their financial objectives and needs while also establishing a network of referral sources and Centers of Influence with regular calling efforts to generate new business opportunities. The C & I Commercial Relationship Manager II is also responsible for managing a portfolio of relationships, ensuring an exceptional client experience, while appropriately managing risk, credit quality, servicing, etc. in accordance with Northwest standards and in partnership with a portfolio management team.
Essential Functions- Develop and expand existing commercial banking relationships
- Prospect actively and successfully bring in new relationships to Northwest
- Engage with the various product partners on a regular basis to discuss cross selling opportunities and referrals to expand and deepen client relationships
- Achieve and exceed budget goals as assigned individually and by region
- Actively participate in community and professional networking events
- Develop meaningful "Centers of Influence" relationships
- Establish and maintain an ongoing prospect list, and a set calling and meeting schedule for prospects, existing clients, and COIs
- Encourage existing clients to provide ongoing referrals for all types of products and services, and clients and their employees to maintain their personal banking at Northwest
- Manage a commercial loan portfolio of both credit and noncredit clients
- Make loan presentations and recommendations to Credit, team leaders, and senior line of business managers as required
- Partner with credit and portfolio management to ensure annual reviews and line of credit renewals are completed on a timely basis
- Ensure noncredit clients have appropriate treasury management and other related commercial services, and risk ratings are appropriate
- As required, collect on delinquent accounts
- Analyze financial statements and related credit material to stay apprised of client performance and assess risk on a continuous basis in conjunction with Portfolio Management
- Complete loan closings in partnership with Portfolio Management
- Ensure all credit files include current financial statements, agency reports, etc. in partnership with Portfolio Management, compliance with Northwest policies and procedures, and with Federal and State regulations
- Participate in continued sales, product and credit training
Education and Work Experience Preferred- Bachelor's Degree in Business, Accounting, Finance, Economics, or Marketing
- 5-6 years of account relationship management
- 5-6 years delivering strong sales performance
Knowledge, Skills, and Abilities- Comprehensive knowledge and understanding of C & I lending, loan servicing, and credit and non-credit products.
- Strong negotiating skills in terms loan structure and pricing.
- Knowledge and understanding of risk management.
- Excellent verbal, written, and interpersonal communication skills.
- Ability to multitask and effectively prioritize responsibilities.
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