Carvana

Regional Associate Director of Operations

Carvana • $100K — $130K *
Phoenix, AZ 85032In-Person
Manufacturing & Automotive
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 10+ years of management experience in automotive or lean manufacturing leading teams of 100+ associates
  • Current General Manager at a Carvana Inspection Center or similar experience running manufacturing work centers
  • In-depth knowledge of lean manufacturing principles and practical application in dynamic environments
  • Proven experience in developing leadership talent and managing large teams
  • Strong analytical and decision-making skills with a track record of achieving project goals against tight deadlines

Responsibilities

  • Lead and inspire teams at multiple Inspection Centers to enhance performance
  • Develop strategic plans to meet current and future production demands
  • Facilitate problem-solving sessions to overcome operational challenges
  • Ensure compliance with safety, health, and operational standards across all ICs
  • Mentor General Managers and support their leadership development

Benefits

  • Comprehensive benefits package including health and wellness programs
  • Opportunity for career growth and advancement within the company
  • Nice working environment that aligns with Carvana's values
  • Employee engagement initiatives and teamwork-focused culture
Full Job Description
Position Overview:

The Associate Director is responsible for the operational performance of multiple Inspection Centers (ICs). The Associate Director will work with the Inspection Center General Managers and their teams to identify and resolve challenges to meeting IC objectives and production requirements. The Associate Director will also oversee IC teams and ensure solid staffing plans, focus on retention and ensure high associate engagement, a sense of urgency to achieve performance metrics, and a culture that reflects Carvana's values.

What you'll be doing:

Leadership
  • Demonstrate effective leadership setting a positive tone and a sense of purpose at the Inspection Center
  • Build and develop high performing team within the IC
  • Oversee plans to ensure the IC will have the capability to meet future demands
  • Ensure IC management beliefs and behaviors are in line with the Carvana culture
  • Visit the shop floor to maintain detailed awareness of the realities of each IC and a connection to its staff
  • Pursue consistent, measurable improvement of the IC
  • Lives the Carvana values

Production Management
  • Work with IC team to identify, prioritize, and solve problems impacting the Inspection Center
  • Oversee production planning for the Inspection Centers and ensure purchasing and transportation are aligned with production plans
  • Manage Inspection Center capacity to meet production targets
  • Ensure IC leadership is executing operating standards such as standardized work, operating rules, 5S, product integrations, and visual management tools
  • Monitor IC compliant with all health and safety and loss prevention guidelines

People Management
  • Collaborate with People Operations and IC leadership to build and maintain a pipeline of associates to fill current and future positions and manage churn
  • Develop a bench of candidates for IC leadership positions
  • Ensure progression path training and certification process are consistently executed
  • Model effective teamwork and ensure it's embraced at all levels of the organization
  • Provide competency-based feedback and ensure leaders throughout the organization are also providing appropriate feedback
  • Mentor and develop Inspection Center General Manager

Continuous Improvement - 10%
  • Audit continuous improvement events, ensure adequate resources are available to support events, and hold the team accountable for results
  • Challenge, participate in and lead continuous improvement efforts
  • Train and mentor managers on problem-solving and process improvement
  • Other duties as assigned.

What the job requires:

To be able to do your job at Carvana, there are some basic requirements we want to share with you.
  • Must be able to read, write, speak and understand English
  • Must be at least 18 years of age
  • Valid driver's license with a clean driving record (no DUIs and no more than two moving violations in the last 3 years)
  • Minimum of 10 years of management experience either in automotive or a lean manufacturing environment leading over 100 associates
  • Current GM at a Carvana Inspection Center or has successfully led multiple manufacturing or reconditioning work centers
  • Knowledge of lean manufacturing principles and experience applying those principles in a complex operating environment
  • Proven track record of leading and developing associates and managers
  • Proven ability to manage project deliverables and metrics against aggressive targets and timeline
  • Ability to communicate and interact with others effectively in a professional, courteous manner.
  • Ability to work with and through teams to achieve results
  • Strong analysis and decision making ability
  • Proficient computer skills
  • Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance
  • Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment
  • Ability to work overtime and on weekends.
  • Ability to work variable schedule(s) as necessary.
  • Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
  • Walk up to three miles each day

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About Carvana

Founded in 2012 and based in?Phoenix, Carvana’s mission is to change the way people buy cars. By removing the traditional dealership infrastructure and replacing it with technology and exceptional customer service, Carvana offers consumers an intuitive and convenient online car buying and financing platform. Carvana.com enables consumers to quickly and easily shop more than 15,000 vehicles, finance, trade in or sell their current vehicle to Carvana, sign contracts, and schedule as-soon-as-next-day delivery or pickup at one of Carvana’s patented, automated Car Vending Machines.

Carvana Careers

Join the dynamic team at Carvana, a leading e-commerce platform for buying and selling used cars, where innovation drives us and leadership thrives. At Carvana, we offer more than just job opportunities; we provide a pathway to a rewarding career in the automotive and technology industries.

Work You’ll Do

Become a part of Carvana’s commitment to changing the car buying experience by joining our diverse team. We leverage cutting-edge technology and bold innovation to stay ahead in a fast-evolving market. Our team is composed of driven professionals who lead the industry in expertise and are the backbone of our growth and success.

Explore Professional Growth

At Carvana, we believe in nurturing talent and fostering professional growth. Our leadership is dedicated to providing extensive training and development programs that empower you to climb the career ladder with confidence. From entry-level positions to senior roles, every team member receives the support and resources they need to excel.

Innovative Work Environment

Our culture is built on a foundation of diversity and inclusion, where every employee’s contribution is valued. Work alongside industry leaders and peers in an environment that celebrates creativity and strategic thinking. Carvana is not just a company; it’s a revolutionary approach to the automotive market.

Join Our Team

Discover a range of employment opportunities at Carvana, from customer service and vehicle operations to software development and marketing. Each position offers a chance to develop skills that are crucial for personal and professional development. We are hiring individuals who are passionate, curious, and eager to drive change within the industry.

Internship Programs

Kickstart your career with a Carvana internship. Gain invaluable experience, build your resume, and make connections that will open doors to future opportunities. Our internships provide a real-world glimpse into high-level projects and day-to-day operations, preparing interns for full-time roles in their chosen fields.

Benefits and Perks

Carvana cares for its employees by offering competitive benefits, including health insurance, retirement plans, and wellness programs. We also understand the importance of work-life balance and provide flexible working arrangements to suit different needs and lifestyles.

Networking and Career Advancement

Enhance your career prospects through Carvana’s robust professional networking opportunities. Connect with leaders and peers within and outside the company to expand your professional network and uncover new career paths.

Stay Connected

Search open positions that match your skills and interests on our Carvana Jobs portal. We look for innovative, driven, and collaborative individuals to join our team.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights—all from the people who work here. Subscribe to our Carvana Careers blog for the latest news and updates in the world of automotive e-commerce.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Carvana. Join Carvana today and be part of a company that’s redefining the automotive industry through technology, innovation, and a strong commitment to excellence.
Learn more about Carvana
Size
21,000 employees
Market Cap
$716.3 million
Industry
Consumer Technology
Net Income
-$171.1 million
Founded
2013
5 Year Trend
+103.7%
Revenue
$5.5 billion
NASDAQ
CVNA
* Ladders Estimates

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