Group/Division

The SensArray division is the world leading provider of in situ processing measurement and control solutions for the semiconductor industry. The company provides measurement and control solutions to both semiconductor fabs and mask shops to ensure that yields are consistently high thus enabling cost-effective manufacturing SensArray business unit is dedicate to support customer R&D phase as well as HVM with in-situ thermal process control. SensArray business unit enable APC (Automated Process Control) to improve process optimization and yield improvement.

Job Description/Preferred Qualifications

Not a Software Application Position. Up to 40% in travel (Domestic/International)

Success Metrics:

• Customeradoption and utilization of SensArray products.
• Successfulexecution of evaluations and demonstrations.
• Technical contribution to product roadmap and application development
• Customersatisfaction and issue-resolution effectiveness.
• Revenue growth supported through technical engagement.

Technical Responsibility:

• Strong working knowledge of customer use cases for Semiconductor Fabrication
• Understand and resolve customer pain points inside the fabs
• Providetechnical support for SensArray products at customer sites and remote engagements.
• Developapplication methodologies for etch, deposition, lithography, wafer handling, Factory Automation, Advanced Packaging
• Analyze process and equipment performance data and present recommendations to customers
• Maintain high uptime of SensArray metrology Tools through technical debug and support

Customer Engagement:

• Support customer-facing activities including: Product demonstrations, Evaluation planning and execution & Technical troubleshooting and issue resolution

Cross-Functional Collaboration:

• Interface with Engineering, Advanced Development, SW, FW, Ops, Manufacturing to provide customer-first experience

Content Development:

• Develop and maintain customer presentations and product overview materials & Application notes and technical documentation
• Develop and publish white papers, publications, Product Spec sheets

Preferred Qualifications:

• 3+ Years of Semiconductor Process Experience or inside a Semiconductor Fab
• 3+ years in Semiconductor Capital Equipment industry or inside a Semiconductor Fab
• Understanding of Semiconductor Manufacturing process: Etch, CVD/PVD/ALD, CMP, or lithography
• Familiarity with Process and Metrology concepts
• Travel (International/Domestic) up to 40%, with rare possibility of last minute travel to support customer emergency
• Hands-on Experience with AI - Building agents/Skills
• 1 to 3 years of experience in Program Management
• Experience in Advanced Packaging
• Experience in Semiconductor Metrology

Soft Skills:

• High Ownership & responsiveness
• Customer-focused mindset with high responsiveness
• Ability to operate in global, cross-cultural environments
• Ability to convey complex technical material to simple, easy to understand bite sized information
• Good Presentation skills - Both verbal and written
• Team Player
• Strong communication and interpersonal skills

Minimum Qualifications

Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years

Degree must be in a technical background in Chemical Engineering, Material Science, Electrical Engineering, Mechanical Engineering, Physics or related technical discipline.

Base Pay Range: $102,000.00 - $173,400.00 Annually

Primary Location: USA-TX-Austin-KLA

KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.