Northeastern University

Reference Librarian SEIU

Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in librarianship from an ALA-accredited institution.
  • 1-2 years of professional experience in an academic library preferred.
  • Strong teaching skills for both groups and individuals.
  • Proficient in databases, electronic resources, and online catalogs.
  • Commitment to public services in a library setting.
  • Familiarity with common library hardware and software.
  • Excellent communication and organizational skills.

Responsibilities

  • Manage staffing and activities at the Reference Desk.
  • Guide users in accessing library resources, both physical and digital.
  • Conduct individual and group research appointments.
  • Create and maintain informative LibGuides for users.
  • Lead sessions on information literacy and research strategies.
  • Select library resources to support curriculum and research needs.
  • Promote library services and engage in outreach to the campus community.

Benefits

  • Comprehensive medical, vision, and dental coverage.
  • Paid time off and tuition assistance benefits.
  • Wellness programs and life insurance options.
  • Retirement plans and commuting support.
  • Access to professional development opportunities.
Full Job Description
Job Summary

Reporting to the Head of Reference and Access Services, the Reference Librarian staffs the Reference Desk, plans and teaches information literacy sessions, acts as a liaison to academic departments, and participates in library outreach initiatives.
Key Responsibilities & Accountabilities

Reference Services (40%)
  • Manage reference activities, including staffing the Reference Desk.
  • Guide students, faculty, and staff in the use of the library's physical and electronic collections.
  • Meet with students and faculty individually or in groups for research appointments and assignment planning.

Information Literacy (25%)
  • Create and maintain LibGuides.
  • Lead information literacy instruction sessions.
  • Demonstrate effective use of the library's physical and electronic collections.
  • Teach research strategies and ethical research concepts based on the Association of College and Research Libraries (ACRL) Information Literacy Framework.
  • Apply critical librarianship and pedagogy principles in instructional activities.

Collection Development (15%)
  • Select and deselect library resources within assigned subject areas to support campus curriculum and faculty research.
  • Create thematic displays.
  • Develop "Olin Recommends" booktalkers and booklists.

Outreach (10%)
  • Support library programming.
  • Staff campus events and create handouts and mini-collections for activities such as Staff Wellness Fairs and First-Year Orientation.
  • Serve as a liaison to academic departments and student groups.
  • Administer library social media platforms and create related content.

General Public Services (10%)
  • Oversee the Circulation Desk as needed.
  • Search for missing books.
  • Collect fines and fees.
  • Resolve patron issues.
  • Provide computer and technology support.
  • Create signage and other public service materials.

Additional Responsibilities
  • Assist with course reserves and interlibrary loan activities as needed.
  • Record and maintain library usage and service statistics, including head counts, reference transactions, information literacy sessions, and student interactions.
  • Serve on campus and professional committees and collaborate with other campus departments.
  • Participate in professional development opportunities to remain informed about emerging trends, technologies, and innovations in librarianship.
Minimum Qualifications

Required
  • Master's degree in librarianship from an American Library Association (ALA)-accredited institution.
  • One to two years of professional experience, preferably in an academic library.
  • Effective teaching skills in both group and individual settings.
  • Demonstrated experience using databases, electronic resources, online catalogs, web-based resources, and print resources.
  • Enthusiasm for and commitment to library public services.
  • Working knowledge of hardware and software commonly used in libraries, including personal computers, Apple products, and printers.
  • Knowledge of emerging technologies and instructional methodologies.
  • Excellent communication skills with the ability to provide and follow clear instructions and communicate effectively with library users and students.
  • Strong planning, organizational, and analytical skills.
  • Ability to contribute to a positive work culture that supports customer service and teamwork.
  • Demonstrated commitment to serving and supporting the student population and learning about the communities and backgrounds represented on campus.

Preferred
  • Familiarity with an integrated library system (ILS); Ex Libris Alma preferred.
Physical, Mental and Environmental Demands
  • Ability to work one weeknight evening per week and occasional evenings and weekends as needed.
  • Ability to work extensively at a computer screen.
  • Ability to lift 10 pounds overhead and push up to 50 pounds on a book truck.
Required Documents
  • Resume


Position Type

Library

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

Base Pay Rate:
$83,299.26

About Northeastern University

Northeastern University is a private research university in Boston, Massachusetts. The university offers undergraduate and graduate programs on its main campus in Boston.
Learn more about Northeastern University
Size
2,700 employees
Industry

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