Description The Recruitment Client Events Manager leads the end-to-end planning, logistics, resource allocation, and operational execution of all commercial talent acquisition events. This includes live onsite interview events, virtual interview panels, and major industry/diversity career fairs.
Serving as the central operational hub, this role bridges internal Talent Acquisition teams, client hiring managers, external travel and logistics vendors, and a dedicated field team of interview schedulers and event coordinators.
Key ResponsibilitiesHigh-Volume Interview Event Planning & Execution- Event Operations: Architect and execute comprehensive event logistics for multi-day live interview events and high-volume virtual hiring panels across commercial biopharmaceutical client engagements.
- Stakeholder Alignment: Partner with Talent Acquisition Leaders, Project Directors, and client hiring managers to establish interview formats, target headcount volumes, panel structures, and event delivery timelines.
- Onsite & Virtual Management: Direct day-of event flow, oversee candidate check-in and interview rotations, resolve real-time logistical disruptions, and manage post-event interviewer debriefs and score collection.
Team Leadership & Resource Capacity Management- Supervision & Mentorship: Direct and develop two core operational pools:
- Interview Schedulers: Supervise event build outs, interview invitation workflows, and calendar bookings
- Onsite / Virtual Coordinators: Manage event staffing, candidate hospitality, technology setup, and onsite execution.
- Capacity Planning: Maintain the master Event Availability Calendar, forecasting coordinator travel availability against project hiring surges.
- Operational Administration: Lead recurring weekly coordinator and scheduler syncs, approve bi-weekly timecards, and ensure proper allocation of project billing codes in Oracle.
Vendor Governance & Logistics Coordination- Corporate Travel & Venues: Partner with corporate travel management to execute hotel sourcing, room blocks, meeting space configurations, Banquet Event Orders, and Client Travel Account reconciliation.
- Materials & Freight Logistics: Manage warehousing, shipping, and return tracking of standard interview packages, banners, and hardware kits (laptops, displays) through logistics management platforms
- Collateral & Print Management: Manage accounts and print orders with specialized vendors.
Recruitment Marketing, Career Fairs & Branding- Career Fairs & Conferences: Coordinate registration, booth materials, freight handling, and onsite staffing for national diversity and industry recruitment conferences.
- Asset Maintenance: Oversee brand-compliant marketing assets, signage, and candidate collateral in Canva, while maintaining the centralized Interview Event Email Templates Repository.
Systems, Reporting & Continuous Improvement- ATS & Tech Stack: Leverage ATS, Microsoft Power Forms, and Microsoft Teams to streamline candidate scheduling and client communications.
- Reconciliation & Reporting: Compile and distribute post-event summary reports, track coordinator utilization, audit hotel and logistics invoices against client budgets, and refine SOPs.
Role Qualifications & CompetenciesRequirement- Education: Bachelor's degree in Business, Human Resources, Hospitality/Event Management, or equivalent practical experience.
- Experience: 5-7+ years of experience in talent acquisition operations, recruitment event management, or large-scale corporate event planning (life sciences, CRO/CSO, or healthcare experience highly preferred).
- People Leadership: Demonstrated experience supervising, and supporting remote and contract resources
- Vendor Management: Practical experience managing venue contracts, BEOs, travel agencies, shipping/freight vendors, and print fulfillment.
- Systems & Tools: Proficiency in Applicant Tracking Systems,ERP/Timekeeping (Oracle), Microsoft 365 (Teams, Excel, Forms, Outlook), logistics portals (Agistix), and design platforms (Canva).
- Travel Readiness: Ability and willingness to travel approximately 25-50% domestically for flagship hiring events and major conferences.
The annual base salary for this position ranges from $80,000 to $90,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
