What We're Looking ForWe are looking for a Recruiting Operations Manager to lead the systems, programs, and processes that support hiring at Lightning AI. This role oversees recruiting coordination, applicant tracking systems, interviewer training, headcount management, recruiting technology, vendor partnerships, and operational reporting. You will partner with Talent Acquisition, People, Finance, and business leaders to establish consistent recruiting operations, improve team productivity, maintain reliable hiring data, and support hiring plans as the organization grows.This role is based in San Francisco, with a minimum of two in-office days per week and occasional team and company offsites.
What You'll Do- Lead the implementation and ongoing optimization of an applicant tracking system, including system configuration, data migration, integrations, testing, and rollout.
- Manage recruiting coordination operations, including interview scheduling, coordinator workload, service standards, and process improvements.
- Design, implement, and maintain an interviewer training program, including onboarding, training materials, structured interviewing practices, and program evaluation.
- Partner with People, Finance, and business leaders on headcount tracking, requisition approvals, hiring plan reconciliation, and related operating processes.
- Evaluate and implement AI-enabled recruiting technologies and automation to streamline workflows, reduce manual work, and improve recruiting productivity.
- Manage recruiting technology vendors, including evaluation, selection, contracts, implementation, performance reviews, and renewals.
- Develop and maintain recruiting dashboards and operational reporting for hiring progress, funnel conversion, time-to-hire, recruiter capacity, and hiring plan attainment.
- Establish recruiting process standards, maintain ATS data accuracy, and support applicable hiring record keeping and compliance practices.
- Monitor candidate experience measures, including scheduling efficiency, communication, and feedback, and implement process improvements.
What You'll Need- 5+ years of experience in Recruiting Operations, Talent Acquisition Operations, or a related function.
- Experience leading implementation of an ATS such as Greenhouse or Ashby, including configuration, data migration, integrations, and rollout.
- Experience managing recruiting coordination, including interview scheduling operations, workload management, and process improvements.
- Experience building and managing interviewer training programs, including training materials, interviewer onboarding, and structured interview practices.
- Experience managing headcount and requisition processes in partnership with People, Finance, and business stakeholders.
- Experience evaluating and implementing AI technologies or automation for recruiting teams.
- Experience managing recruiting technology vendors, including evaluation, contracts, implementation, and ongoing vendor performance.
- Experience developing recruiting reports or dashboards and using operational metrics to identify opportunities for improvement.
- Experience maintaining recruiting process documentation, ATS data integrity, and consistent hiring workflows.
- Experience improving interview scheduling and candidate communication processes using feedback or operational measures.
We are committed to offering competitive compensation that reflects the value each team member brings to our mission. Final offers are based on factors such as experience, skills, geographic location, and role expectations. In addition to base salary, our total rewards package for eligible roles includes a discretionary bonus, a meaningful equity component, and comprehensive benefits.
The anticipated annual base salary range for this role is:
$125,000-$180,000 USD
Benefits and PerksWe offer a comprehensive and competitive benefits package designed to support our employees' health, well-being, and long-term success:
- Comprehensive Health Coverage: Medical, dental, and vision coverage for employees and eligible dependents.
- Meaningful Equity: RSUs that give employees a stake in the company's long-term success.
- Retirement Savings: 401(k) matching (U.S.) and pension contributions (U.K.).
- Flexible Time Off: Unlimited PTO, company holidays, and floating holidays to support work-life balance.
- Paid Parental & Family Leave: Paid leave to support you and your family through life's important moments.
- Professional Development: Annual learning and development allowance to support your professional growth.
- Wellness Benefits: Wellness and work-from-home stipends to support your physical and mental well-being.
- Sabbatical Program: Four weeks of paid sabbatical leave after four years of service.
- Flexible Work: Flexible schedules and a hybrid work model for our office-based teams.
- In-Office Meals: Complimentary meals at our office hubs.
Benefits may vary by location, team, and role.