What This Role IsWe're looking for an experienced Senior Reconstruction Project Manager to lead reconstruction projects from initial inspection through final completion.
This is not a position for someone who simply coordinates subcontractors or manages a schedule from behind a desk. We're looking for someone who understands construction, restoration, insurance, customer service, and project profitability at a high level. Someone who can confidently inspect a complex loss, build trust with customers, develop and execute a clear project plan, negotiate effectively with carriers and subcontractors, and ensure each job is completed to Paul Davis standards while achieving target margins.
You will own the outcome of each reconstruction project, including the customer experience, scope accuracy, estimating oversight, insurance negotiations, subcontractor performance, schedule, quality, and profitability. You will be responsible for ensuring every estimate accurately reflects field conditions and supports successful project execution.
As our company continues to grow, this role will also help establish reconstruction standards, mentor team members, improve department processes, and provide leadership across the reconstruction operation.
What You'll Be Responsible For (Job Responsibilities)- Own reconstruction projects from initial inspection through final completion.
- Perform detailed initial field inspections of residential and commercial properties.
- Educate residential customers and commercial clients on repair methodology, insurance processes, timelines, and expectations.
- Build trust and confidence with customers through professionalism and expertise.
- Develop complete scopes of repair for projects ranging from small residential repairs to complex residential and commercial large-loss claims.
- Work closely with Estimating team to ensure estimates are accurate and optimized.
- Review estimates and estimate submissions utilizing Xactimate, Xactanalysis and Symbility (Claims Workspace) to support negotiations.
- Minimize unnecessary estimate and supplement revision cycles through complete documentation and exceptional attention to detail.
- Build productive relationships with adjusters, reviewers, and TPAs while professionally advocating for appropriate claim settlements.
- Identify and pursue supplemental opportunities.
- Negotiate pricing and manage subcontractor performance.
- Manage project schedules, budgets, quality, and profitability.
- Partner with Mitigation, Contents, and Accounting teams for a seamless customer journey.
- Drive exceptional customer satisfaction throughout every project.
- Lead by example with ownership, accountability, and professionalism.
- Represent Paul Davis professionally throughout every interaction.
What Success Looks Like- Projects are completed on time, on budget, and to Paul Davis quality standards.
- Reconstruction gross margins consistently meet or exceed company goals.
- Customers receive an exceptional experience and confidently refer Paul Davis to others through online reviews and word of mouth.
- Estimates are accurate, complete, and require minimal revisions.
- Supplemental opportunities are consistently identified and successfully negotiated.
- Strong, professional relationships are maintained with carriers, TPAs, and subcontractors.
- Subcontractors are held accountable for quality, schedule, and performance.
- Projects are organized, well-documented, and communicated effectively.
- Leads with ownership, accountability, and a relentless commitment to winning.
Who You Are (Qualifications)- Minimum 5 years of restoration reconstruction project management experience
- Strong knowledge of residential and commercial construction, repair sequencing, and applicable building codes.
- Demonstrated success managing reconstruction projects from initial inspection through final completion.
- Proven ability to negotiate effectively with insurance carriers, TPAs, and subcontractors.
- Working knowledge of Xactimate, XactAnalysis, and Symbility (Claims Workspace), with the ability to review estimates for completeness, accuracy, and constructability.
- Highly organized with exceptional attention to detail, follow-through and problem-solving skills.
- Professional communicator capable of building trust with customers, adjusters, subcontractors, and internal teams.
- Proven ability to lead by example, hold others accountable, and drive projects to successful outcomes.
- Leadership mindset with a passion for developing people, improving processes, and raising the standard of the reconstruction department.
- Self-motivated with a strong sense of ownership, urgency, and accountability.
Preferred Qualifications- Commercial and large-loss restoration experience.
- Previous leadership, mentoring, or team development experience.
- Experience managing multiple projects simultaneously in a fast-paced restoration environment.
- Established relationships with insurance carriers, adjusters, and TPAs.
- Established relationships with high-quality and efficient subcontractors.
- Experience using XactAnalysis, Symbility (Claims Workspace), and DocuSketch.
Compensation & Benefits- Target Total Compensation: $100,000-$150,000 annually (competitive base salary plus performance-based bonus incentive compensation).
- Compensation commensurate with experience, leadership ability, and demonstrated results.
- Retirement plans (401k)
- Paid Holidays, Vacation and Sick Time.
- Paid professional development and continuing education.
- Leadership development and career advancement opportunities.
- Collaborative, growth-oriented culture.
Compensation: $100,000.00 - $150,000.00 per year
