Ability to oversee multiple crews and projects effectively
Responsibilities
Ensure projects meet specified scope and prepare detailed estimates
Negotiate and finalize project scope with clients
Schedule and coordinate crews, including subcontractors, for active projects
Review documentation to ensure compliance with client requirements
Maintain proactive communication with customers and vendors
Manage production expenses and oversee material assets
Enhance customer satisfaction and manage online reviews
Benefits
Company Vehicle
Company Uniform
PTO and paid holidays
Full Job Description
Benefits
SERVPRO of New Hyde Park/Mineola offers:
Company Vehicle
Company Uniform
PTO and paid holidays
As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.
Key Responsibilities
Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
Negotiate customer and/or client approval of project scope and estimate
Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
Review job site documentation to support the services provided and ensure proper client requirements and billing process
Maintain written communication with customers, teammates, vendors, and insurance representatives
Manage production expenses including equipment, vehicles, and other material assets
Additional Responsibilities:
Manage the customer and client experience and overall customer satisfaction tracked with online reviews
Provide priority response to potential customers
Participate in recruiting, hiring, and training restoration teammates
Position Requirements
At least 1 year of management and/or supervisory experience
At least 3 years of industry experience
IICRC certification is a preferred
Skills/Physical Demands/Competencies
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Compensation: $90,000.00 - $125,000.00 per year
About Institute of Inspection Cleaning and Restoration Certification
The Institute of Inspection Cleaning and Restoration Certification (IICRC) is a non-profit organization that sets standards for the cleaning and restoration industry. The IICRC was founded in 1972 and is headquartered in Las Vegas, Nevada. The organization provides training and certification programs for professionals in the industry, and also serves as a resource for consumers seeking information about cleaning and restoration services. The IICRC has developed several standards for the industry, including the ANSI/IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration and the ANSI/IICRC S520 Standard and Reference Guide for Professional Mold Remediation. The current President of the IICRC is Kevin Pearson.
