Real-Time Intelligence Center Analyst, (Program Specialist I, Grade 18)

Salary : $64,104.00 - $101,124.00 Annually
Location : 100 Edison Park Dr Gaithersburg MD 20878 USA
Job Type: Permanent
Job Number:
Department: Department of Police
Division: POL 47 SOB OID Crime Analysis & Fusion - Real Time Intelligence Center
Opening Date: 10/20/2026
Closing Date: 11/3/2026 11:59 PM Eastern
FLSA: Exempt

About the Position
Please note: The salary range above represents this position's earning potential. The anticipated hiring range for this position will be $64,104 to $94,007 based on the candidate's qualifications and experience.

WHO WE ARE LOOKING FOR

• Has knowledge of the operations, rules, regulations and procedures related to a law enforcement agency and its operations, practices, and information management systems.
• Has extensive knowledge of criminal investigation principles, techniques, and procedures.
• Has knowledge of the methods and techniques of fact finding, analysis, and resolution of problems.
• Has knowledge of computer operations and law enforcement technologies.
• Has substantial critical and creative thinking skills and can successfully apply inductive and deductive reasoning.
• Can apply logic and sound judgment to all aspects of job duties.
• Can self-manage time and complete competing tasks effectively and efficiently.
• Is detail oriented.
• Is willing to work a flexible schedule that may require shift work including evenings, weekends, holidays and understands that on-call availability during critical incidents or emergencies may be required.
• Is able to work in a fast-paced, high-pressure environment with competing and shifting priorities.
• Has experience searching, compiling data and preparing technical reports, recommendations, correspondence, and presentations.
• Has experience working in a Real Time Crime Center, Fusion Center, or similar intelligence environment.
• Can extract pertinent information from law enforcement reports and databases and other applications.
• Has experience with data visualization and intelligence analysis tools.
• Can effectively communicate orally and in writing to exchange and/or present information.
• Can develop and recommend improvements in procedures from data studies and lessons learned.
• Can learn and operate emerging technologies/software related to crime and intelligence analysis and real time operations.
• Can establish and maintain effective working relationships with others.

What You'll Be Doing
The Real Time Intelligence Center (RTIC) aids patrol and investigative units by utilizing available technology and information systems to furnish situational awareness to officers as they respond to calls for service and provide investigative support. This RTIC Analyst position enhances situational awareness and operational effectiveness for the County by proactively monitoring calls for service and live information sources in order to supply real-time assistance to responding officers. This allows for a tailored approach to police response and ensures the timely collection, analysis and dissemination of critical real-time data and intelligence to support field operations, investigations and public safety initiatives. The position utilizes law enforcement technologies to coordinate crime-solving efforts and to support ongoing investigations, and police requests.

Duties include:

• Gathering, collecting and researching as much ancillary information and criminal intelligence as possible regarding open calls for service, incident reports, and special details/operations.
• Oversee the intake, analysis, and distribution of real-time data, including video feeds, automatic license plate reader (ALPR) alerts, CAD data, and other intelligence sources.
• Communicate with law enforcement professionals via police radio, emails, messaging, phone calls, and other mediums to convey information related to active incidents or post-incident investigations.
• Summarizes information on suspects and vehicles associated with crime trends.
• Provides related intelligence and real-time crime information to agency personnel and outside agencies.
• Coordinate with sworn and professional staff employees to align intelligence support with operational priorities.
• Develops leads, associations, and hypotheses based on information gathered in criminal or intelligence investigations.
• Reviews news, social media, and other public information sources to extract relevant data for law enforcement awareness and intelligence gathering.
• Support special events, critical incidents, and emergency operations with real-time intelligence coordination.
• Performing other duties as assigned.

Minimum Qualifications
Experience: One (1) year of experience in law enforcement, criminal investigation, intelligence, emergency operations or a field directly related to the assignment.

Education: A Bachelor's Degree in any field.

Substitutions: An advanced degree may be substituted for experiential or educational requirements. Additional experience may be substituted for the Education Requirement.

Preferred Criteria, Interview Preferences
1. Experience collecting, collating and analyzing crime data and information, both real-time and historical, to develop options and/or logical conclusions to difficult issues to ensure the timely dissemination of intelligence to support field operations, investigations and public safety initiatives.

2. Experience with the criminal justice system, including an understanding of criminal investigation techniques and law enforcement investigation reporting procedures.

3. Significant experience with advanced skill in the utilization of information technology tools, (e.g., Microsoft Office products such as Excel, Word and PowerPoint, desktop publishing, Oracle, Microsoft SQL Server Reporting Services, Microsoft Power BI), Computer Aided Dispatch (CAD) systems, Automatic License Place Reader (ALPR) systems, Geographic Information Systems (GIS) and/or video management systems.

4. Experience contributing to the development, refinement, or implementation of Standard Operating Procedures, training materials, or operational protocols within an intelligence, public safety, or Real Time Crime Center environment.

5. Experience supporting teammates and providing guidance on analytical techniques and software platforms used in real-time intelligence operations.
IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.

This will establish an Eligible List that may be used to fill both current and future vacancies.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.
Leave Benefits

Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.

Retirement Benefits

All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.

Tuition Assistance & Student Loan Forgiveness

Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program. Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position. To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.

Free Mass Transit Benefit

County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.

Reduced Child and Health Care Costs

Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year.

Employee Wellbeing

We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.

Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits
01

What is your highest level of completed education?

• N/A
• High School/GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Juris Doctor
• Doctorate

02

How many years of experience do you have in law enforcement, criminal investigation, intelligence, emergency operations or in a field directly related to the assignment?

• Less than 1 year or No Experience
• 1 Year Experience
• 2 Years Experience
• 3 Years Experience
• 4 Years of Experience
• 5+ Years of Experience

03

Do you have a valid driver's license from your state of residence?

• Yes
• No

04

Do you have experience collecting, collating and analyzing crime data and information, both real-time and historical, to develop options and/or logical conclusions to difficult issues to ensure the timely dissemination of intelligence to support field operations, investigations and public safety initiatives?

• Yes
• No

05

Explain the experience you have collecting, collating and analyzing crime data and information, both real-time and historical, to develop options and/or logical conclusions to difficult issues to ensure the timely dissemination of intelligence to support field operations, investigations and public safety initiatives. If no experience, type N/A.
06

Do you have experience with the criminal justice system, including an understanding of criminal investigation techniques and law enforcement investigation reporting procedures?

• Yes
• No

07

Explain the experience you have with the criminal justice system, including an understanding of criminal investigation techniques and law enforcement investigation reporting procedures. If no experience, type N/A.
08

Do you have significant experience with ADVANCED skill in the utilization of information technology tools, (e.g., Microsoft Office products such as Excel, W