Site: Cooley Dickinson Hospital, Inc.
The Radiation Therapy Manager provides leadership and oversight for the treatment machines and CT Simulator within the Department of Radiation Oncology at Cooley Dickenson Hospital (CDH). This role is responsible for managing Radiation Therapists and Lead Radiation Therapists while ensuring high-quality, safe and efficient patient care.
Serving as both a technical and clinical expert, the Radiation Therapy Manager oversees treatment delivery, simulation processes, patient scheduling, and department operations. The position plays a key role in maintaining clinical excellence, optimizing workflows, and supporting a collaborative care environment.
The incumbent collaborates closely with radiation therapy leaders across the MGB system to drive integration efforts, promote standardization, and support system-wide initiatives.
Principal Duties and Responsibilities
Clinical Responsibilities
Ensures the proper level of staffing is provided within all treatment areas and provides coverage as needed.
Reviews Schedules to monitor patient volumes
Works with Lead Therapists in developing new techniques or resolving clinical problems.
Assists in Managing the triage of emergent cases, coordinates all on-call activities, and negotiates scheduling of patients with other care team members.
Responsible for the safe and accurate utilization of all aspects of the electronic medical record (EMR) and Record and Verify system.
Possesses an advanced knowledge base and ability to accurately perform and teach all new start QA measures, weekly chart checks, scheduling, treatment, image review, and billing procedures involving the EMR system.
Manages team during equipment failures and notifies patients as well as all functional areas of the department.
Administrative Responsibilities
Keeps abreast of CDH institutional initiatives that may need to dovetail with program implementations.
Responsible for maintaining and ordering radiation treatment supplies and immobilization devices, working with vendors to organize training sessions for staff when needed.
Works with others to develop, revise, implement and maintain policies and procedures pertinent to external beam treatments, and new programs and personnel.
Ensures radiation therapist competence and compliance with mandatory annual competencies, including, but not limited to: Specific machine techniques and procedures, department policies and procedures, and other activities and techniques that arise as practices change.
Participates in the departmental Quality Improvement (QI) committee.
Assist with developing, collecting data, and presenting QI initiatives pertinent to the departmental treatment activities.
Performs annual merit reviews for radiation therapists.
Maintain a comprehensive orientation plan for new therapy staff
Recruit / hire highly skilled Radiation Therapist staff.
Coordinates and adapts to contingency plans, which are in response to variables in patient volume.
Works with Director to assess financial resources, operational budget, and capital expenditures, related to CDH therapist staffing
Hold regularly scheduled staff meetings
Responsible for maintaining compliance and participating in all readiness related to:
Maintains and demonstrates cooperation and responsiveness to all staff members.
Models appropriate professional behavior, such as, but not limited to courtesy, respect, constructive assertiveness, effective listening.
Utilizes professional problem solving and negotiation skills to manage conflict.
Proven leadership skills and the ability to motivate in a team-oriented, collaborative environment.
Excellent interpersonal skills to effectively communicate and build consensus with cross-functional teams including staff at all levels of the organization, including both technical and non-technical personnel.
Ability to foster the integration of cross-functional teams to achieve business goals, leading by inclusive management style, open communications, diplomacy, and solution-based problem solving.
Attends regularly scheduled Management/Leadership meetings.
Demonstrates ability to lead meetings, when requested, and support various departmental meetings.
Attends regularly scheduled continuing educational activities.
Maintains active membership in professional organizations.
Skills/Abilities/Competencies Required
Must have proficient technical knowledge and skill set. This includes but is not limited to demonstrating efficient knowledge of all equipment operation, tools, and procedures specific to assigned area. This also includes demonstrating the ability to effectively troubleshoot issues as they arise.
Ability to establish and maintain effective interpersonal professional relationships with physicians, senior leadership, peers, patients, and their families.
Must convey a positive attitude and present a professional appearance.
Must have effective communication (both oral and written) skills sufficient to resolve conflicts, and relay information concisely to staff, patients, and other hospital personnel.
Must have sufficient organizational skills.
Assist in the recruitment, evaluation, and development of existing staff.
Ability to manage multiple assigned areas and various projects if asked.
Must be innovative and react quickly to new opportunities for improvements.
Demonstrate strong customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving issues and conflict.
Demonstrate initiative and the ability to work independently.
Demonstrate the ability and flexibility to effectively handle challenging and stressful situations and to balance and shift multiple priorities.
Must have the ability to adapt to frequent interruptions and shifting priorities in a fast-paced environment.
Must have sufficient interpersonal skills to interact effectively with patients who may be under physical and/or emotional stress.
Must have ability to handle sensitive and confidential patient information.
Must be proficient in the use of the Radiation Oncology Information Systems and software and Hospital Information Systems that integrate with the Department of Radiation Oncology, including, but not limited to: ARIA or MOSAIC, EPIC, AlignRT
Proficiency with Microsoft Office products, including Excel, Access, Word and PowerPoint.
