5+ years of experience in quality management within construction or similar technical fields
Proven ability to train and mentor teams effectively
Hands-on experience with root-cause analysis and corrective actions
Comfortable working in both office and active job site environments
Bachelor's degree in Engineering, Construction Management, Quality Management, or related field
Responsibilities
Develop and implement JSET's quality program with practical standards and documentation
Train and mentor employees through onboarding and hands-on guidance
Collaborate with various teams to integrate quality into all project phases
Conduct quality audits and ensure documentation compliance
Track and analyze quality deficiencies, facilitating corrective actions
Report quality metrics and improvement progress to leadership
Engage regularly on job sites to build relationships and address issues directly
Benefits
Medical, Dental, and Vision Insurance
401(k) with Company Match
Paid Time Off and Paid Holidays
Company-Paid Life Insurance
Professional Development Opportunities
Career Growth Within a Rapidly Expanding Organization
High-Visibility Leadership Role with Company-Wide Impact
Full Job Description
Quality Program Manager - Construction
Location: Columbus, OH (JSET Headquarters) Work Arrangement: Full-Time, Hybrid (office, project sites, and travel) Salary: $160,000 - $180,000 per year Travel: Up to 20% Company: JSET Automated Technologies What You'll Do
Build and own JSET's quality program - practical standards, procedures, quality gates, forms, and documentation that project teams will actually use
Train, mentor, and coach employees through onboarding, role-based training, and hands-on guidance in the field
Partner with Project Management, Construction, Controls, and Commissioning teams to build quality into planning, installation, testing, commissioning, and turnover
Conduct quality audits and readiness reviews, and verify that required documentation is being completed
Track deficiencies and nonconformances, facilitate root-cause analysis and corrective action, and confirm fixes are effective
Analyze quality data and trends, identify recurring issues, and propose practical solutions
Report quality metrics, risks, and improvement progress to leadership
Spend time on our job sites (at least weekly) to see issues firsthand and build strong relationships with field teams
What We're Looking For
Experience leading or improving quality processes or quality management systems in construction, industrial manufacturing, controls, mission-critical, or a similar technical environment
A track record of training, mentoring, or coaching others - teaching classes, leading toolbox talks, rolling out new procedures, or developing field employees
Hands-on experience with root-cause analysis, corrective action, audits, or other structured improvement work
Comfort working in both the office and on active job sites, with the credibility to connect with field teams
The patience and diplomacy to deliver tough feedback constructively and influence people without relying on authority
Bachelor's degree in Engineering, Construction Management, Quality Management, or a related field - or an equivalent combination of education and experience (approximately 5+ years of relevant experience)
Nice to Have (Not Required)
Mission-critical or data center construction experience
Exposure to BAS/BMS, EPMS, controls integration, startup, or commissioning
Familiarity with the NEC and electrical, low-voltage, communications, or HVAC controls scopes (CSI Divisions 23, 25, 26, and 27)
Quality certifications such as ASQ (CQE, CQA, CMQ/OE), ISO 9001 Lead Auditor, Lean, or Six Sigma
Experience with Procore or comparable construction or quality-management platforms
Supplier or subcontractor quality management experience
We don't expect you to check every box. If you bring strong quality leadership, a knack for teaching, and the aptitude to learn our technical environment, we'll help you with the rest - including JSET's systems, the code requirements that apply to our work, and our processes. Compensation & Benefits
Annual salary of $160,000 - $180,000
Medical, Dental, and Vision Insurance
401(k) with Company Match
Paid Time Off and Paid Holidays
Company-Paid Life Insurance
Professional Development Opportunities
Career Growth Within a Rapidly Expanding Organization
High-Visibility Leadership Role with Company-Wide Impact
Work Environment
Primarily based in Columbus, OH, with regular time in the office (especially early on), on project sites, and traveling
Up to 20% travel to project sites, customer locations, and supplier facilities, depending on project needs
This is not a remote position; some situational work-from-home flexibility is available
Project-site work requires appropriate PPE, compliance with site-safety requirements, walking active construction areas, standing for extended periods, and navigating stairs
Reasonable accommodations may be provided to enable qualified individuals to perform essential job functions
