Quality Performance Improvement Specialist

The Quality Performance Improvement Specialist is responsible for conducting ongoing performance improvement activities for the Hartford Region of Hartford HealthCare. The Specialist leads performance/process improvement for targeted initiatives, oversight of collection/abstraction and aggregation of data, and the analysis of data /metrics to assess performance. The Specialist collaborates with key stakeholders/ departments in developing best practice standards to ensure the reliable, safe design of care processes and workflows. Core to this role is functioning as a consultant to ensure compliance with all required agencies. The Specialist works closely with clinical teams and Medical staff to develop practices, peer review, quality, and safety efforts aligned with HHC's core values. Responsibilities include but, are not limited to the following: • Leads Performance Improvement initiatives for departmental clinical leadership and front-line staff in establishing a comprehensive quality assessment and performance improvement plan. Collaborates with analytical teams to develop performance dashboards. Educates constituents regarding performance improvement tools and techniques e.g. PDSA methodology. • Utilizes internal and external data to identify issues and trends that impact patient safety and quality of care. Collaborates with organizational leadership and front-line staff in formulating plans to address identified concerns. • Synthesizes data with clinical knowledge and recommends strategies to improve clinical performance and enhance patient safety. • Performs all activities for monitoring quality of care to meet internal facility objectives and external accreditation and regulatory requirements. • Participates in and/or leads designated performance improvement teams as indicated and according to the organization's strategic priorities, e.g., population-specific core measures teams, readmission reduction, reduction of preventable harm, etc. • Performs quality and safety monitoring activities necessary to support clinical and administrative staff with ongoing evaluation of care processes and outcomes. • Functions as a departmental resource for computer software systems necessary for collection and transmission of data for public reporting and national benchmarking. • In collaboration with the department director and other performance improvement staff, acts as a lead during external agency reviews e.g., Department of Public Health, Joint Commission, etc.). Qualifications: Education: • BA or BS degree is required • Master's Degree in Nursing, Health Administration, Management or related discipline preferred Experience: • Minimum 5 years of clinical experience • Experience with Quality Improvement tools and techniques, regulatory experience strongly preferred Licensure, Certification, Registration • CPHQ, CPPS or other quality certification preferred