Significant experience in Quality Assurance activities.
Good knowledge of ISO 9001 or equivalent Standards and auditing practices.
Proficient in ERP systems and IT skills.
Strong communication skills with a professional demeanor.
Demonstrated ability in organizational and time management.
Responsibilities
Champion quality-related activities and ensure compliance with ISO 9001/API Q1 and Aerospace standards.
Maintain the quality system according to company policy and relevant standards.
Lead continuous improvement initiatives within the Quality function in the US.
Analyze processes and establish KPIs for performance improvement.
Manage and conduct internal and external audits as per the audit schedule.
Coordinate customer complaints and manage NCR dispositions.
Monitor and report on the performance of the quality management system.
Benefits
Opportunity to lead quality initiatives in a dynamic environment.
Engagement in continuous improvement methodologies.
Exposure to international quality standards and practices.
Collaboration with a management team focused on strategic goals.
Professional development through auditing and quality management responsibilities.
Full Job Description
Job Title
Reports to:
Quality Manager
Group Quality Manager
Role Requirements
To champion and lead quality related activities, embed continuous improvement activities into day-to-day activities & ensure ISO 9001 / API Q1 and Aerospace accreditations are maintained.
Duties and Responsibilities
Ensure all tasks & work complies with Health & safety, environmental & quality policies and procedures of the company and champion these policies & procedures at all times.
Maintain the quality system in line with Howco policy, customer and national/international standards.
Lead the Quality function in the US to embed continuous improvement methodologies into day to day activities.
Analyse and improve current processes by establishing relevant metrics by kpi.
Manage the internal audit schedule, coordinate and conduct internal and external audits.
Coordination of customer complaints.
Internal and supplier NCR disposition.
Monitor and advise on the performance of the quality management system, produce data and report on performance, measuring against set kpi.
Coordination of customer and supplier concessions.
Management of the Approved Suppliers List.
Supplier auditing.
Coordination of customer and third party quality audits.
Management and resolution of NCRs /CA/MOC and customer complaints ensuring root cause closure when appropriate to prevent re-occurrence.
Fulfil the quality representative role as defined in ISO 9001: liaising with the Group Quality Manager as necessary.
Manage QMS calibration requirements on a monthly basis.
Maintain safe work conditions and work stations.
Competencies
Good computer and IT skills, with experience of ERP systems.
Excellent communication skills combined with professionalism.
Customer Focus.
Organisational and time management skills.
Make decisions and take responsibility for them.
Accountabilities and Performance Measures
Monthly QA scorecard including NCR's, customer complaints, calibration, cost of quality.
Customer complaints to be Audits completed to predetermined audit schedule
As part of the management team you will also be jointly responsible for contributing towards the achievement of the company's strategic and operational targets and overall business aims
Job Requirements
Qualifications
Significant experience in Quality Assurance activities.
Good knowledge of ISO 9001 or equivalent Standards and auditing practices.
