Bachelor's Degree in science or engineering preferred, not required
5+ years of Quality Management/Control Experience, ideally in plastic injection molding
Direct experience in Plastic Injection Molding
Ability to manage a team of 6-10 quality technicians
Experience with validation, problem solving, and risk tools (SPC, DMAIC, APQP, PPAP, FMEA, DOE)
Proven ability to develop and implement processes from the ground up
Strong collaborative skills with cross-functional teams
Responsibilities
Oversee and improve the plant's quality system and performance
Communicate quality requirements to plant personnel and ensure understanding
Lead the team to achieve internal quality metrics and document improvement plans
Train personnel on new product quality requirements prior to production
Manage resolution of quality issues through root-cause analysis and corrective actions
Establish and verify standard work to meet plant goals
Develop and manage the local quality team, providing training and development opportunities
Benefits
Opportunities for professional development and training
Supportive work-life balance initiatives
Engagement in continuous improvement projects
Collaboration with cross-functional teams
Potential for career advancement within the organization
Full Job Description
Position Location: Buckeye, AZ
Manager: Plant Manager
Role Level: Manager of People
Manager Once Removed: Director of Manufacturing
Purpose of Role:
The Quality Manager oversees and continuously improves the plant's quality system and performance so that customer requirements for products and services are consistently delivered. They communicate quality requirements and verify they are understood and met, improve quality metrics, and reduce process & product variation. Effectively resolve and prevent recurrence of customer related quality issues and manages a team of plant quality technicians.
Areas of Accountability:
Verify quality requirements are communicated, understood and achieved
Communicate all quality requirements to plant personnel. Verify effective training so that requirements are understood.
Achieve, verify and improve compliance with all customer quality requirements, Rehrig quality standards and quality processes.
Partner with National Quality Engineering (NQE) to implement standards where needed to ensure quality requirements are met.
When requirements are not achievable, promptly escalate to NQE and NPD teams and facilitate deviation adoption.
Manage external certifications (where applicable) and compliance activities to maintain and strengthen certification status.
Manage and continuously improve quality metrics; reduce process & product variation
Lead plant team to achieve internal quality metrics (NCP, scrap, % TL defective, case closure timing, etc).
Establish and document an improvement plan to improve internal quality metrics year-over-year.
Deliver standard quality reports on-time, on-quality (NCP, Quality Scorecard, Case related VCs, internal quality actions etc.).
Measure product/process variation with SPC; Partner with engineering to identify and eliminate special causes and improve Cpk.
Lead quality activities during new product introduction
Train plant personnel on new product quality requirements in advance of production start (standards, measurements, tests etc.)
Support validation activities including process capability assessments, GR & R, materials and product testing and process trials.
Establish ongoing compliance to documented process and product requirements developed during production startup.
Manage on-time completion of plant's pending actions from NPI activity.
Effectively and efficiently resolve and prevent recurrence of quality issues
Lead plant team through containment, root-cause analysis & corrective actions for product quality issues with strong sense of urgency. Manage communication with Rehrig cross-functional partners and customer(s) where needed; Manage process according to customer and Rehrig requirements.
Verify corrective actions are fully effective at preventing recurrence and completely implemented on-time; Perform or oversee post-implementation audits that effectively assess implementation and address gaps.
Manage and develop the local quality team
Establish and oversee execution of key accountabilities; Provide necessary training and development opportunities; Manage work schedules to achieve business continuity and work-life balance.
Establish and verify standard work is completed to deliver plant goals.
Knowledge, Skills & Experience:
Bachelor's Degree in science or engineering preferred, not required.
5+ years of Quality Management/Control Experience (ideally in plastic injection molding).
Direct experience in Plastic Injection Molding.
Ability to manage a team of 6-10 quality techs.
Direct experience with validation, problem solving, and risk tools and processes (examples: SPC, DMAIC, APQP, PPAP, FMEA, DOE, Flow Charting, Six Sigma).
Develop and implement processes from ground up.
Ability to work collaboratively with cross-functional teams and departments.
About Rehrig Pacific Company
Rehrig Pacific Company is a leading manufacturer of plastic pallets, crates, containers, and other reusable packaging products. The company was founded in 1913 and is headquartered in Los Angeles, California. Rehrig Pacific serves customers in a variety of industries, including food and beverage, agriculture, pharmaceuticals, and retail. The company's mission is to provide customers with innovative and sustainable packaging solutions that help reduce waste and improve supply chain efficiency. Rehrig Pacific is committed to sustainability and has implemented a number of initiatives to reduce its environmental impact, including the use of recycled materials in its products and the development of closed-loop supply chains.
