How you will make an Impact (Job Summary)SPX is a diverse team of unique individuals who all make an impact.
The Senior Quality Manager is responsible for implementing the quality strategy, systems, and performance initiatives across the Cooling business. This role ensures products and processes consistently meet customer expectations, regulatory requirements, and operational objectives while driving a culture of quality, accountability, and continuous improvement.
The Senior Quality Manager serves as a key leader partnering with Engineering, Manufacturing, Continuous Improvement, Sourcing, Service, Project Management, and Commercial teams to improve customer satisfaction, reduce the Cost of Quality, strengthen supplier performance, and ensure robust quality planning throughout the product lifecycle.
What you can expect in this role (Job Responsibilities)While each day brings new opportunities at SPX, your core responsibilities will be:
• Lead and mentor quality teams across manufacturing, supplier quality, customer quality, and quality engineering functions.
• Establish a culture of ownership, prevention, accountability, and continuous improvement.
• Promote a culture of accountability, customer focus, continuous improvement, and effective cross-functional collaboration.
• Develop, monitor, and report quality metrics, including scrap, non-conformance, customer complaints, returns, and cost of poor quality.
• Drive root cause analysis and corrective and preventive actions to improve product and process quality.
• Maintain and continuously improve the Quality Management System (QMS).
• Ensure compliance with ISO 9001 requirements and applicable customer, industry, and regulatory standards.
• Lead internal, external and customer audits and ensure closure of audit findings.
• Standardize quality processes, metrics, documentation, and corrective action systems across Cooling operations.
• Investigate and resolve customer quality concerns and communicate certification and inspection requirements.
• Partner with Engineering, Purchasing, Operations, and suppliers to resolve nonconforming material and product issues.
• Support supplier quality through vendor ratings, product controls, and supplier audits.
• Identify and implement continuous improvement opportunities across quality systems and manufacturing processes.
• Lead training activities related to quality
What we are looking for (Experience, Knowledge, Skills, Abilities, Education)We each bring something to the table, and we are looking for someone who has:
• Bachelor's Degree in Engineering, Quality, Manufacturing, Mechanical or related technical discipline.
• At least 10 years of quality experience in a manufacturing environment, including experience leading people, processes, or quality initiatives.
• Minimum 5 years leading quality teams within a manufacturing environment.
• Demonstrated experience with customer quality, supplier quality, and manufacturing quality systems.
• Experience supporting ISO-certified manufacturing organizations.
• Strong knowledge of quality systems, auditing, root cause analysis, corrective action, inspection, and supplier quality.
• Experience with continuous improvement tools such as value stream mapping, A3 problem solving, 8D, or Six Sigma preferred.
• Relevant ASQ quality certification preferred.
• Working knowledge of SAP or other ERP system and proficiency with Microsoft Office applications.
• Strong leadership, communication, planning, problem-solving, and relationship-building skills.
Travel & Working Environment• Primarily an office and manufacturing environment with varying noise levels.
• Occasional exposure to outdoor conditions, including bad weather and excessive heat.
• Travel to Americas plant, supplier, and customer locations as required.
Physical DemandsThe demands described are representative of those that must be met by someone who successfully performs the essential functions of the job with or without reasonable accommodation:
• Sitting, standing, and walking.
• Occasional lifting of up to 60 pounds, bending, and stooping.
• Keyboarding/typing and reading from a computer screen or paper copy.
• Ability to manage multiple tasks in a fast-paced environment and communicate effectively.
What benefits do we offer?We know that the well-being of our employees is integral. Our benefits include:
- Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
- Competitive health insurance plans and 401(k) match, with benefits starting day one
- Competitive and performance-based compensation packages and bonus plans
- Educational assistance, leadership development programs, and recognition programs