OverviewThe Technical Ceramics business of Morgan Advanced Materials engineers high performance functional and structural ceramic materials, components and sub-assemblies to address customer-specific technical challenges.
Key Figures: Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK. Listed on London Stock Exchange; Member of the FTSE 250 Index.
Responsibilities
About the Role
The Quality Manager is a key member of the Auburn site leadership team responsible for driving process stability, reducing variation and improving business performance through strong quality systems, data-driven decision making and cross-functional collaboration. The role partners with Operations, Engineering, Supply Chain and NPI to improve yield, reduce the cost of poor quality, strengthen customer confidence and support long-term operational excellence.
What You'll Do
- Serve as Management Representative for applicable quality and environmental systems, including ISO 9001 and ISO 14001 requirements.
- Ensure the quality management system supports operational performance as well as compliance, and continuously improve its effectiveness.
- Lead statistical process control, process monitoring, control-plan governance, process validation and measurement-system reliability.
- Partner with Operations and Engineering to improve process capability, standardize processes and prevent defects.
- Lead root-cause, corrective-action and CAPA activities focused on systemic improvement rather than containment alone.
- Develop visibility to quality and process performance using data analytics and digital tools and proactively identify trends and risks.
- Serve as the primary quality interface for key customers, audits, performance discussions, recovery actions and quality concerns.
- Develop and execute a risk-based supplier quality strategy and partner with Supply Chain to strengthen supplier capability and reduce variability.
- Support NPI launch quality and lead site-level continuous-improvement initiatives involving yield, scrap, process capability and defect prevention.
- Build and develop a high-performing Quality organization, establish clear expectations and accountability, and mentor future quality and operational leaders.
Qualifications
What We're Looking For
- Bachelor's degree in Engineering, preferably Mechanical Engineering, from an accredited college or university.
- Minimum five years of experience in a manufacturing environment; aerospace and/or medical manufacturing experience is preferred.
- Demonstrated leadership ability with the capability to set a quality vision, motivate teams and drive accountability for results.
- Strong knowledge of quality management systems and applicable standards/regulations, including ISO 9001, ISO 14001 and 21 CFR Part 820, as applicable.
- Experience with statistical process control, process capability, measurement systems, risk-based thinking and data-driven quality improvement.
- Strong customer and supplier quality skills, including professional management of escalations.
- Strong root-cause, corrective-action, problem-solving, communication and cross-functional leadership skills.
- ASQ Certified Quality Engineer (CQE) certification is desirable but not required.
- Proficiency with Microsoft Word and Excel and the ability to work effectively with ERP, quality systems and digital reporting tools.
Why Join Morgan?
- Medical, dental and vision coverage beginning on the first day of regular full-time employment.
- 401(k), vacation, holiday and sick time.
- Life insurance, disability coverage and Employee Assistance Program.
- Tuition reimbursement and opportunities for training and advancement.
- Eligibility for the applicable annual bonus plan for salaried employees.
Additional Requirements
- Successful completion of the pre-employment physical, drug/alcohol testing and criminal background investigation is required following an offer of employment.
- This position requires access to information subject to ITAR, EAR and NRC requirements. Applicants must be U.S. persons as defined by 22 CFR 120.15.
Schedule: Monday-Friday, 40+ hours per week; additional hours and holidays may be required based on business needs
Employment Type: Full-Time, Exempt / Salaried
Pay Range: $90,000-$100,000 annually, depending on experience
