Quality Manager

Overview

Summary - basic function of the role

Lead a team of quality professionals, including inspectors, and quality engineers. Maintain and continuously improve the quality management system (QMS) to sustain ISO 9001 certification and ensure customers receive high-quality products.

Location: Columbus, WI

Job Duties and Responsibilities

• Maintain and continuously improve the quality management system (QMS) to sustain ISO 9001 certification and ensure customers receive high-quality products.
• Perform internal audits on basis of ISO9001 quality system to maintain compliance
• Conduct product approvals (PPAP) and corrective action initiation and resolution for internal and external defects
• Work with purchasing to qualify, audit, approve, train, and support a world-class supplier base for products and services
• Measure/monitor internal processes for quality improvements
• Ensure on-time qualification of parts for projects and changes
• Implement, maintain, monitor, and report metrics for internal processes and ensure effectiveness and maintenance thereof
• Maintain test stands and tooling and gage calibration systems
• Take appropriate action towards attainment of goals and objectives, working as a partner and contributor to the other business functions within the company, including Quality Technician tasks.
• Manage NCM process to ensure timely processing of non-confirming material
• Lead, develop, and support a team of quality professionals
  • Ensure appropriate staffing to support manufacturing operations.
  • Perform annual goal setting and performance reviews
• Ensure the inspection team maintains a steady flow of product through the receiving inspection process
• Ensure the return to vendor process continues to flow and materials are not aging.

Skills and Competencies

• Knowledge of ISO9001 and DMAIC process tools
• Machine and process capability studies, analysis of results, SPC, and other problem solving techniques
• Thorough knowledge of FMEA, APQP, PPAP, MSA, problem solving, continuous improvement, TQM and GD&T
• Guide activities of internal processes for many different products
• Work independently
• Oral and written communication skills
• Knowledge of MS office applications

ALE Competencies: Customer Focus, Drive for Results, Adaptability, Effective Communication

Education and Experience

Education Requirements: Four year technical degree in engineering, manufacturing, or quality

Experience Requirements: Five years of experience in a technical capacity (engineering, manufacturing, or quality)

Certification Requirements: ASQ and Green Belt certification preferred

Physical Demands

Employee may have to lift documents/work materials up to 45 pounds in weight. Employee will have to be able to walk/climb to a variety of primary work locations, including traveling by air/auto to remote sites. Position may require travel up to 25% of the time depending on assigned projects. Employee will need to listen, understand, and speak with team members in person, telephonically, and electronically at all levels within a diverse workforce and with supported organizations. Employee is able to work in front of a personal computer and telephone for long periods of time.

Work Environment

Primary work environment is temperature controlled office setting but may also be visiting different manufacturing facilities where following appropriate safety protocols at the location would be required. Employee will be exposed to elevated levels of noise.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Direct Reports

Inspectors, and quality engineering professionals.

Key External Contacts/Clients

The above statements reflect the general details necessary to describe the principle functions of the job described and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.

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