Minimum of 5 years' experience in a manufacturing environment
Strong communication and organizational skills
Proficient in MS Office applications (Excel, Word, PowerPoint)
Ability to analyze and interpret technical documents and regulations
Experience with quality systems and standards compliance
Knowledge of process improvement methodologies (Lean, FMEA, etc.)
Responsibilities
Drive and maintain project work plans
Ensure NSF product documentation and audit readiness
Support in-house testing laboratory operations
Design and track quality process metrics
Participate in internal KAIZEN events and 8D reviews
Provide quality-related training to team members
Lead investigations of quality issues and ensure corrective actions
Benefits
Opportunities for professional development and training
Collaborative work environment with cross-functional teams
Involvement in continuous improvement initiatives
Potential for travel to customer and supplier locations
Focus on employee engagement and workplace satisfaction
Full Job Description
Job Title: Quality Manager
Reports to: Global Quality Director
Location: On-site Wausau, WI
Hours: Mon-Fri 6:00am - 3:00pm
About this role: The Quality Manager oversees quality systems and procedures to achieve quality production. The Quality Manager will standardize procedures, inspect, test, audit, and identifiy quality risks to assure good quality and standards compliance. This role will develop programs to train and guide employees in quality improvements and standardization.
Key Responsibilities:
Maintain and drive project[s] work plan[s]
Responsible for maintaining all NSF product documentation and audit readiness
Provide support and guidance to in in-house testing laboratory
Design, tracks and reports process metrics related to Quality
Participates in the design, scheduling and execution of internal KAIZEN events and 8D reviews
Provides quality related training for personnel ensuring that the appropriate level of knowledge is transferred to support the implementation of quality initiatives and work standards
Participates in team projects or on information teams that share perspective and direction regarding product quality related issues
Responsible for understanding and complying with applicable quality, environmental and safety regulatory considerations
Participate in quality improvement initiatives to reduce defects and quality issues and make recommendations to improve the production process based on findings from quality analysis
Assists and coordinates process validations and successful implementation of the corrective actions
Interface closely with other cross-functional groups such as our Manufacturing, Engineering, Tech Services, Customer Service, Commercial, Sales and Quality
Utilize basic statistical tools to analyze for trends or issues
Identify, develop, and implement process controls to meet customer/specification requirements
Participate in and support the maintenance of the Quality Management System and Maintain Quality Department business metrics
Lead and / or support thorough investigations of quality issues (CAPA's, Non-Conformances, Audit Observations, etc.) ensuring effective corrective and / or preventive actions occur
Participate in cross-functional teams on process control, improvement, and optimization projects; participate in other continuous improvement projects
Performs assessments of any given quality system to determine the effectiveness and dependability of such system
Ensures all quality specifications are met for any given product or procedure and suggests methods to bring equipment and work procedures into compliance with quality control standards
Direct support of project activities and all other associated Quality functions
Assist in investigations, which includes interactions with vendors or Supplier Development and Procurement Management for issues associated with raw materials and components
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned
Education, Skills and Experience:
Bachelor's degree in engineering discipline or equivalent and at least 5 years of work experience in manufacturing required
Ability to balance multiple priorities
Excellent time management skills
Must have excellent communication and organizational skills
Must be self-motivated and have the ability to drive projects in a cross functional environment with focus on consumer protection and satisfaction
Ability to design and prepare concise reports
Ability to read part drawings and use measurement tools
Ability to read, analyze, and interpret equipment technical manuals, periodicals, professional journals, technical procedures, ISO Standards, or governmental regulations
Skilled in the use of MS Word, Excel and PowerPoint at an intermediate level
Strong interpersonal and communication skills
A strong desire to make work fun
Additional classwork in management courses and problem-solving techniques such as statistical process control, Lean Manufacturing, FMEA's, and process mapping
Up to 10% travel, in support of customer and supplier visits
