Role Overview:We are seeking an experienced
Quality Manager to lead daily Quality Operations at Hera Technologies, a Canopy Aerospace & Defense company. This position is responsible for managing production inspection, metrology, receiving inspection, final inspection, and Data Assurance (DA) activities to ensure aerospace products meet customer, regulatory, and AS9100D requirements.
The Quality Manager will oversee inspection personnel and Data Assurance staff, establish daily priorities, manage workflow, resolve operational bottlenecks, and ensure timely completion of inspections and customer documentation packages.
Working closely with Quality Engineering, Manufacturing, Planning, and Program Management, this role will drive production quality performance, maintain accountability across the team, and support on-time product delivery without compromising quality or compliance.
The ideal candidate is a hands-on leader with aerospace manufacturing experience, strong production management skills, and a thorough working understanding of AS9100D quality management system requirements.
Key Responsibilities- Lead daily Quality Operations, including receiving, in-process, and final inspection, metrology, and Data Assurance activities across applicable production shifts.
- Manage inspection and Data Assurance personnel, including workload assignments, daily priorities, employee performance, training, and staffing requirements.
- Coordinate inspection schedules and documentation priorities with Production, Planning, and Program Management to support customer delivery commitments.
- Monitor inspection queues, work-in-process, pending documentation packages, and operational bottlenecks to maintain efficient product flow.
- Ensure inspection activities follow approved drawings, specifications, work instructions, inspection plans, and applicable customer requirements.
- Oversee the accuracy, completeness, traceability, and timely submission of customer documentation packages, including certifications, inspection reports, and required manufacturing records.
- Ensure adherence to AS9100D, AS9102 first article inspection requirements, internal procedures, and applicable customer and regulatory requirements.
- Collaborate with Quality Engineering on nonconforming product, MRB activity, corrective actions, inspection planning, and recurring production quality issues.
- Maintain inspection equipment readiness by coordinating calibration, equipment availability, and metrology support.
- Establish and monitor departmental performance metrics, including inspection throughput, DA submissions, backlog, turnaround time, and documentation errors.
- Escalate quality concerns, resource constraints, and production risks to the Director of Quality with recommended actions.
- Support internal audits, customer audits, certification activities, and continuous improvement initiatives.
- Promote employee accountability, effective communication, workplace safety, and a strong quality culture.
Required Qualifications- Minimum 5 years of experience in quality management in aerospace, defense, or similarly regulated precision manufacturing quality operations.
- Minimum 3 years of supervisory or management experience leading quality inspection, metrology, manufacturing quality, or related production teams.
- Demonstrated working knowledge and practical experience applying AS9100D requirements in an aerospace manufacturing environment.
- Strong understanding of aerospace inspection processes, including receiving, in-process, final inspection, and first article inspection.
- Working knowledge of AS9102, GD&T, engineering drawings, inspection records, and product traceability.
- Experience managing inspection priorities, personnel performance, production schedules, and departmental workload.
- Understanding of nonconforming product control, MRB processes, corrective action, and product acceptance requirements.
- Develop and maintain operational dashboards covering inspection throughput, queue aging, DA submissions, customer rejections, and overdue activities.
- Monitor workload trends and identify recurring causes of inspection delays or documentation turnbacks.
- Provide regular performance and resource updates to the Director of Quality.
- Implement improvements to inspection scheduling, personnel utilization, documentation accuracy, and process efficiency.
- Experience reviewing aerospace customer documentation, including Certificates of Conformance, material certifications, dimensional inspection reports, and manufacturing records.
- Oversee the preparation and review of Certificates of Conformance, inspection reports, material certifications, traceability records, and customer-required documentation.
- Monitor DA package throughput, open submissions, customer rejections, and pending documentation.
- Ensure documentation discrepancies are identified and promptly escalated to the appropriate department.
- Support compliance with AS9100D requirements related to competence, monitoring and measuring resources, production controls, identification and traceability, product release, and control of nonconforming outputs.
- Participate in internal and external audits and ensure assigned corrective actions are implemented and sustained.
- Escalate suspected product conformity issues and prevent unauthorized release of nonconforming products.
- Ability to collaborate effectively with Quality Engineering, Production, Program Management, and other functional departments.
- Strong organizational, communication, leadership, and problem-solving skills.
- Proficiency with ERP systems, quality management software, Microsoft Excel, and operational performance reporting.
Additional Requirements- Must have professional working proficiency reading, writing, and speaking English
- Ability to work in office, lab, and manufacturing environments with occasional exposure to noise, chemicals, dust, industrial equipment, and temperature variations
- Ability to sit or stand for extended periods while working at a computer workstation
- Frequent use of hands and fingers for data entry, keyboarding, and mouse use
- Ability to view computer screens for prolonged periods
- Ability to communicate effectively in person, by phone, and via email
- Abilityto use a computer to complete assignments
The above statements are intended to describe the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. Management may modify or assign additional duties as needed.
Job DetailsType: Full-time
Base Salary Range: 120k-150k
Business Hours: Core Business Hours
Base Location: Ontario, CA
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Total compensation will also include a comprehensive set of benefits including but not limited to: Company paid employee medical, dental and vision insurance. 401K company match (eligibility required), paid sick leave, paid vacation, paid holidays and discretionary bonuses.
