Quality System Engineer
Title:Quality System Engineer
Job Family: Quality
Reports to: Director of Quality
FLSA Status Exempt
EEOC Class: Professional
SummaryThe Quality System Engineer is responsible for developing, maintaining, and improving the company's Quality Management System (QMS) to ensure compliance with AS9100, ISO 9001, customer-specific, and applicable regulatory requirements. This position provides cross-functional leadership in document control, employee training and competency records, internal audits, corrective action management, and management review activities. The Quality System Engineer identifies systemic gaps, strengthens process discipline, and maintains organizational audit readiness while partnering with Quality, Engineering, Manufacturing, Operations, and other functional groups.
Position DutiesEssential functions of the position include, but are not limited to:
- Maintain and continuously improve the Quality Management System (QMS) in compliance with AS9100, ISO 9001, and applicable customer and regulatory requirements.
- Develop, revise, and control QMS procedures, work instructions, forms, process maps, and quality records.
- Assess gaps between documented requirements and actual practices; coordinate corrective improvements with process owners.
- Administer document change, revision, approval, distribution, and retention controls to ensure current documentation is available at points of use.
- Develop and maintain company-wide training and competency matrices aligned with job functions and applicable requirements.
- Coordinate required training with department managers; monitor completion, maintain records, and verify training effectiveness.
- Identify missing, obsolete, or incomplete training records and establish sustainable processes to close compliance gaps.
- Develop and administer the annual internal audit program, including schedules, auditor assignments, reporting, and follow-up.
- Conduct QMS and process audits and evaluate the effectiveness of documented controls and operational practices.
- Coordinate preparation and objective evidence for AS9100 registrar, customer, DCMA, and other applicable external audits.
- Maintain a centralized audit-finding and corrective-action tracking system; follow up with accountable process owners.
- Support structured root cause analysis (RCCA), implementation of corrective actions, and verification of effectiveness for systemic nonconformities.
- Identify recurring findings, overdue actions, and compliance risks; escalate issues and recommend preventive improvements.
- Ensure applicable customer-specific quality requirements are identified, communicated, and incorporated into relevant company processes.
- Collect and analyze QMS metrics, including audit completion, corrective action timeliness, document currency, and training compliance.
- Prepare QMS performance reports, management review inputs, action logs, and follow-up status for Quality leadership.
- Collaborate with Engineering, Manufacturing, Operations, and other process owners to standardize processes and drive continuous improvement.
- Support implementation of new or revised QMS standards and requirements, including employee communication and change management.
- Promote a culture of quality, accountability, risk awareness, and sustained audit readiness throughout the organization.
- Perform other duties as assigned.
QualificationsEducation & Experience:
- Bachelor's degree in Quality, Manufacturing, Mechanical, Industrial Engineering, or a related technical discipline; equivalent education and experience will be considered.
- Minimum of 3-5 years of experience in aerospace quality systems, quality assurance, or quality engineering within an AS9100-regulated environment.
- Strong knowledge of AS9100D, ISO 9001, and applicable customer-specific aerospace quality requirements.
- Experience administering QMS documentation, document control, revision management, and quality record retention.
- Experience developing and maintaining employee training matrices, competency requirements, and training records.
- Experience planning and conducting internal QMS and process audits and supporting external customer or registrar audits.
- Knowledge of root cause and corrective action methodologies, including 8D, 5 Why, and Fishbone analysis.
- Ability to interpret standards and contractual quality requirements and translate them into practical processes.
- Experience tracking corrective actions, audit findings, and management review follow-up through closure and verification.
- Proficiency with electronic QMS systems, Microsoft Excel, and reporting or dashboard tools.
- Ability to lead cross-functional initiatives, coordinate process owners, and manage multiple competing priorities.
- Strong written communication, organization, data analysis, and presentation skills.
Preferred Qualifications - Certified AS9100 Internal Auditor or Lead Auditor.
- ASQ Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), or equivalent certification.
- Lean Six Sigma Green Belt or Black Belt certification.
- Experience with QT9, ERP, PLM, and electronic document or training management systems.
- Experience supporting DCMA, Boeing, Bell, or other aerospace/defense customer quality system audits.
- Familiarity with AS9102, AS9145, risk-based thinking, and aerospace process improvement methodologies.
Physical Demands - While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, hear, and use a computer.
- Occasionally walk through manufacturing and inspection areas and access records or workstations.
- Occasionally reach, bend, or lift materials weighing up to 20 pounds
- Specific vision abilities required include close vision and the ability to read documents and computer screens.
Compensation Range: $101,000 to $135,000 per anum, depending on experience.
OtherThis position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a US person as: any individual who is granted U.S. citizenship; or. any individual who is granted U.S. permanent residence ("Green Card" holder); or. any individual who is granted status as a "protected person" under 8 U.S.C
