We are seeking a
Quality Intelligence Engineer to transform manufacturing, quality, customer, and post-market data into actionable insights that strengthen product quality, patient safety, and Quality Management System effectiveness at our
Facility in Huntington, WV. Specifics include:
- Analyze quality, manufacturing, complaint, and customer data to identify trends, risks, and improvement opportunities.
- Develop dashboards, metrics, and data visualizations to support decision-making.
- Apply statistical analysis and advanced analytics to uncover insights and enable proactive quality management.
- Partner with Quality, Manufacturing, Engineering, Regulatory, and Data Science teams to solve complex business challenges.
- Support the development of predictive and AI-driven quality solutions.
- Responsible for Quality Data Governance strategy.
- Be the site liaison for complaints with Regional Quality and Commercial.
WHAT YOU'LL BRING TO ALCON:- Bachelor's degree or equivalent years of directly related experience (or high school +13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+0 yrs)
- The ability to fluently read, write, understand and communicate in English
- 5 years of relevant experience
- Work Hours: Monday - Friday, 8:00 AM - 5:00 PM CST
- Location: Onsite
- Travel Requirements: Up to 10%
- Relocation Assistance: Yes
- Sponsorship Available: Yes
PREFERRED QUALIFICATIONS/SKILLS/EXPERIENCE:- Experience in Quality Engineering, Quality Systems, Manufacturing Quality, Analytics, or a related field
- Strong analytical, problem-solving, and data visualization skills
- Knowledge of QMS processes, including CAPA, nonconformances, complaints, and audits
- Experience working in regulated industries (Medical Device, Pharma, or similar)
Join us in building a more predictive, data-driven approach to quality and making a meaningful impact on product performance and customer outcomes.
HOW YOU CAN THRIVE AT ALCON:- Collaborate with teammates to share standard processes and learnings as work evolves!
- Join Alcon's mission to provide top-tier, innovative products and solutions to enhance sight & enhance lives.
- Grow your career in a highly collaborative and diverse environment.
- Alcon provides robust benefits package including health, life, retirement, flexible time off for salaried associates, paid time off for hourly associates and much more!
Alcon CareersSee your impact at alcon.com/careers
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