PERMANENT FULL-TIME POSITION ON THE NORTH SHORECLOSES: Open Until FilledReporting to the Senior Manager, Quality Improvement, the Quality Improvement Specialist leads and supports quality improvement, accreditation, evaluation, and service enhancement initiatives across Ayás Ménmen Child & Family Services. Working collaboratively with staff, leadership, Elder Advisors, Traditional Knowledge Keepers, and community partners, you will help strengthen practice standards, support continuous learning, and advance culturally grounded service excellence.
What You'll Do- Lead and support continuous quality improvement and accreditation initiatives across Ayás Ménmen programs.
- Collaborate with Elders and Traditional Knowledge Keepers to integrate Squamish values, teachings, language, and cultural perspectives into quality improvement practices.
- Coordinate accreditation activities, self-assessments, and service enhancement initiatives.
- Develop and continuously improve quality frameworks, practice standards, tools, and resources.
- Review and update policies, procedures, and practice standards to strengthen service delivery and identify opportunities for improvement.
- Design and conduct program and service evaluations, including outcome measurement and reporting.
- Develop and deliver staff orientation, training, workshops, and learning opportunities.
- Build strong partnerships with staff, leadership, community partners, and regulatory bodies.
- Monitor legislation, regulations, standards, and emerging best practices relevant to People Services programs.
- Support data collection, analysis, reporting, and service improvement activities.
- Support the use of Microsoft 365, SharePoint, Forms, Teams, Power BI, and other tools that promote collaboration and quality improvement.
- Support organizational change initiatives and contribute to ongoing service excellence across Ayás Ménmen Child & Family Services.
What We're Looking For- Bachelor's Degree in Social Work, Public Administration, Health Sciences, or a related field.
- Training in quality improvement methodologies such as Lean, Six Sigma, or equivalent.
- 5-7 years of progressive experience in quality assurance, program evaluation, accreditation, or continuous improvement within child and family services or a related field.
- Knowledge of BC childcare regulations, youth services standards, and MCFD guidelines.
- Experience supporting accreditation processes and regulatory compliance initiatives.
- Experience developing policies, procedures, and training materials.
- Strong project management, facilitation, and organizational skills.
- Excellent analytical, communication, and relationship-building abilities.
- Demonstrated ability to manage multiple priorities and deadlines.
- Advanced proficiency with Microsoft 365 and data management systems.
- Experience working with Indigenous communities or within a culturally grounded organization is strongly preferred.
- Knowledge and understanding of Skwxwú7mesh Úxwumixw history, culture, customs, land, and People is preferred.
Salary: $80,026 - $120,040
Candidates are typically offered compensation between the beginning to the midpoint of the range. We are committed to providing a fair and equitable package that reflects the value an individual brings to the organization.
Benefits: We offer extended medical and dental, pension matching, supplementary savings, and a professional development budget.
Join us in building a future rooted in culture, values, and community strength. Your work matters here. #Workwithpurpose 
