2-10 years of experience in a quality or manufacturing setting
Bachelor's degree in a mechanical or quality-related discipline
Strong root cause analysis and problem-solving abilities
Experience with lean management and continuous improvement principles
Proven ability to manage accountability and meet deadlines
Excellent multi-tasking and communication skills
Commitment to delivering high-quality products and maintaining a safe work environment
Responsibilities
Ensure internal and external quality surpasses customer expectations
Foster a culture of quality excellence through continuous improvements
Analyze and address internal and external quality issues
Develop and execute QA/QC procedures to prevent issues
Investigate quality concerns and ensure corrective actions are implemented
Verify adherence to product standards established by R&D
Manage a team of Quality Engineers and Technicians effectively
Conduct quality audits and provide actionable feedback
Benefits
Medical, dental, and vision insurance
Disability and life insurance options
401k plan with company match
Generous paid holidays
Paid time off (PTO) based on employee tenure
Flexible spending account (FSA)
Tuition reimbursement for educational advancement including PE License
Relocation assistance available
Full Job Description
Position Summary:
The Quality Manager position at our West Union, IA manufacturing facility leads plant-wide quality initiatives by ensuring products meet established standards, driving continuous improvement, overseeing quality personnel and processes, and proactively addressing internal and external quality issues to exceed customer expectations.
Primary Job Responsibilities:
Ensure internal and external quality exceeds customers' expectations
Instill a quality-minded culture in all staff with focus on continuous improvements and Kaizen (small change for the better)
Oversee the analysis of all internal and external quality issues for their facility to help identify and improve shortfalls
Develop and implement QA/QC procedures to mitigate and prevent issues from occurring
Investigate plant quality issues and ensure corrective actions are being implemented for any internal or external quality issue
Verify products are built to standards set by R&D and as detailed in work instructions
Oversee and manage all Quality engineers (QEs), Product Quality inspectors and Quality Techs (QTechs) (approving PTO, assigning bonus points based on defined metrics, maintain adequate staffing, etc.)
Assist QEs and QTechs with issues that cannot be resolved through standard mean
Schedule and arrange quality training for new employees and annual re-training for existing employees
Schedule, perform and analyze quality audits and product reviews
Manage Engineering Change Notice (ECN) rollout to plant lines and ensure they are properly implemented
Implement Process Change Instructions (PCIs), Supplier Non-Conformance Reports (SNCRs), Deviation Requests (DRs) and enforce Key Quality Points (KQPs) within the plant
Audit and provide feedback to industrial engineering group on work instructions for continuous improvement
Reports to Director of Quality
Benefits:
Medical, dental and vision insurance
Disability & life insurance based upon election of medical insurance
401k with employer match
Paid holidays
Paid time off (PTO) based upon tenure
Flexible spending account (FSA)
Tuition reimbursement, including for Professional Engineering (PE) License
Relocation assistance
Qualifications:
2-10 yrs experience in a quality or manufacturing environment
4-year technical degree in mechanical or quality-oriented curriculum
Exceptional at root cause analysis, critical-thinking and problem-solving skills to review systems, find flaws and pose solutions to those flaws
Familiarity with lean management and continuous improvement methodology
Ability to hold others accountable and execute projects in a timely manner
Capable of visualizing and implementing new projects across the entire facility
Multi-tasking, problem solving and strong communication skills
Ability to operate while maintaining deadlines and meeting standards
Strong desire to please the customer with perfect product quality while maintaining a safe work environment
Benefits:
Medical, dental and vision insurance
Disability & life insurance based upon election of medical insurance
401k with employer match
Paid holidays
Paid time off (PTO) based upon tenure
Flexible spending account (FSA)
Tuition reimbursement, including for Professional Engineering (PE) License
Relocation assistance
Salary:
Competitive base salary with additional monthly bonus based on productivity and profits.
