IntroductionThe Quality Engineer leads and supports activities involving process quality, root cause analysis, statistical process control, ISO 9001 and ISO 14001 compliance, auditing, and continuous improvement.
Working cross-functionally with Manufacturing, Engineering, Supply Chain, Product Management, Maintenance, and other Quality functions. The Quality Engineer uses data-driven problem solving and risk-based thinking to improve product quality, strengthen process capability, maintain compliance, and prevent quality-related disruptions. The position is part of the Americas Quality Department, reports to the Quality Manager, Operations and bears responsibility for agreed-upon goals, objectives, and performance expectations.
Key Responsibilities Product and Manufacturing Quality- Lead and support root cause investigations and corrective actions for product and manufacturing quality issues using structured problem-solving methodologies.
- Identify, initiate, and support work instruction, product and process change requests to resolve quality concerns and drive continuous improvement.
- Analyze manufacturing, inspection, test, warranty, and other quality data to identify trends, anomalies, recurring failure modes, and emerging risks.
- Utilize quality tools including Pareto analysis, fishbone diagrams, 5 Why, control charts, FMEA, statistical analysis, and other problem-solving methodologies to support data-driven decisions.
- Partner with Manufacturing and Engineering teams to implement sustainable corrective and preventive actions.
Product Introduction, Change Management, and Risk Management- Support quality planning and validation activities associated with new product introductions, product transfers, engineering changes, and process changes.
- Ensure appropriate quality controls are established before implementation of significant product or process changes.
Product and Regulatory Compliance- Coordinate and/or Support investigation and corrective actions associated with regional compliance findings.
- Partner with Product Compliance, Quality, Engineering, and other functions to ensure product and manufacturing changes maintain required certifications and compliance.
Required Expertise - Bachelor's degree in engineering or a related technical discipline required; advanced degree preferred.
- 3-5 years of quality engineering, manufacturing engineering, product engineering, or comparable experience within a manufacturing environment.
- Demonstrated experience supporting product and/or process quality in a manufacturing organization.
- Experience within the HVAC, electromechanical, electronics, automation, or related manufacturing industry is a plus.
- Familiarity with ERP systems such as SAP is beneficial.
- Demonstrated proficiency with root cause analysis and structured problem-solving methodologies.
- Strong understanding of SPC, process capability analysis, Cp/Cpk, statistical analysis, and manufacturing process controls.
- Working knowledge of FMEA, PFMEA, risk assessment, corrective and preventive action and equipment/process qualification.
- Six Sigma Green Belt preferred; Black Belt or equivalent advanced continuous improvement experience is a plus.
- Demonstrated ability to analyze complex quality and manufacturing data and translate findings into actionable improvements.
- Strong proficiency with Microsoft Office applications and data analysis/reporting tools.
