5+ years in quality assurance, supply chain, or subcontractor management
Background in hardware or mechanical engineering
Experience in client-facing project management roles
Strong communication and problem-solving skills
Korean and English bilingual ability
Responsibilities
Manage subcontractors and vendors for timely delivery and quality adherence
Oversee supply chain operations and quality assurance
Act as primary contact for client-reported issues and coordinate solutions
Maintain proactive communication with clients and internal teams
Monitor operational performance and implement improvements
Collaborate with software engineers to meet client-specific needs
Support project management tasks for service delivery
Benefits
Comprehensive health insurance
401K plan
Paid time off (PTO)
Sick days
Paid holidays
Full Job Description
Job Summary
Manager) to support our growing team in Los Angeles. This role plays a key part in managing quality assurance processes, supply chain operations, and subcontractor coordination, while working closely with the technical and engineering teams to address client needs. The ideal candidate is bilingual in Korean and English and is comfortable communicating with both internal teams and clients. Job Description
Key Responsibilities
- Manage subcontractors and vendors to ensure timely delivery and adherence to quality standards
- Oversee supply chain operations and quality assurance processes
- Act as the primary contact for client-reported issues; assess situations and coordinate appropriate solutions
- Maintain clear and proactive communication with both clients and internal teams
- Monitor operational performance and initiate improvements when necessary
- Collaborate with software engineers and technical teams to meet client-specific requirements
- Support project management tasks related to customer engagement and service delivery
Qualifications
Preferred Qualifications
- Experience in quality assurance, supply chain, or subcontractor management
- Background in hardware/ mechanical engineering or development
- Project management experience, especially in client-facing or cross-functional roles
- Strong communication, problem-solving, and organizational skills
- Ability to work independently and adapt to dynamic environments
- Korean English Bilingual
What You'll Bring to the Team
- A customer-first mindset and the ability to translate user needs into product features and roadmaps.
- Leadership that fosters autonomy, accountability and continuous improvement in your team.
- Adaptability to work in a dynamic, multi-cultural environment and to lead change.
- Strong sense of ownership: you deliver results, you iterate, you improve.
What's On Offer
Comprehensive health insurance, 401K, PTO, sick days, paid holidays
Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
