The Quality Manager is responsible for leading all site-level quality operations at the Costa Mesa facility. This role ensures adherence to global quality standards, drives performance against key quality metrics, and leads a team of Quality Control Inspectors to deliver consistent, high-quality results.
This position plays a critical role in protecting the Huish Outdoors brand by ensuring products meet or exceed customer expectations, supporting continuous improvement efforts, and fostering a culture of quality and accountability.
KEY RESPONSIBILITIES
• Own and deliver site-level quality KPIs, including inspection accuracy, turnaround time, defect rates, and compliance
• Drive a results-oriented culture and implement corrective actions to meet or exceed performance targets
• Manage and prioritize QC team workload to ensure timely and accurate execution of all quality activities
• Lead and oversee all inspection activities (incoming, in-process, and final) to ensure adherence to product specifications and standards
• Maintain ownership of quality systems, including documentation, reporting, and Non-Conforming Material (NCMR) processes
• Ensure consistent execution of inspection plans and quality procedures across the site
• Lead implementation and sustainment of ISO 9001:2015 standards and ensure audit readiness
• Support internal and external audits and drive closure of findings and corrective actions
• Lead root cause analysis and drive corrective and preventive actions for quality issues
• Partner cross-functionally with Operations, Engineering, and Supply Chain to improve processes, efficiency, and product quality
• Oversee measurement systems, including tensile tester etc.
• Ensure calibration and maintenance processes for inspection equipment are followed
• Lead, coach, and develop a team of Quality Control Inspectors, including performance management and skill development
• Provide guidance on quality standards, inspection methods, and best practices
• Promote a strong culture of quality, safety, and continuous improvement
• Maintain a safe and healthy work environment by following company procedures and regulatory requirements
DEPARTMENT QUALITY REPORTS TO DIRECTOR OF QUALITY
JOB CODE FLSA STATUS NON-EXEMPT
WORK LOCATION Salt Lake City WORKSPACE OFFICE
• Maintain job knowledge through ongoing training and industry best practices
• Perform other duties as assigned
JOB QUALIFICATIONS, SKILLS, AND ABILITIES
Required
• Bachelor's degree in Engineering, Quality, or related field and 5-7 years of experience in Quality Assurance, Manufacturing, or related field (or Master's degree with 3-5 years of experience)
• 3+ years of people management or leadership experience
• Expert knowledge of ISO 9001:2015 standards and quality management systems
• Strong understanding of GD&T principles and quality inspection methodologies
• Demonstrated ability to drive results and meet performance targets in a fast-paced environment
• Strong analytical, problem-solving, and decision-making skills
• Proficiency in Microsoft Office Suite i.e. Teams, Outlook, Word, Excel, PowerPoint etc.
• Strong organizational and prioritization skills with high attention to detail
• Effective communication skills with the ability to provide clear, constructive feedback
• Ability to lead in environments with evolving processes and limited standardization
• Ability to balance strategic thinking with hands-on operational execution
Preferred
• Experience supporting or leading ISO audits and certification processes
• Experience with ERP or Quality Management Systems
• Lean, Six Sigma, or continuous improvement certification
• Experience in outdoor or technical product manufacturing environments
Physical Requirements & Work Environment
• Ability to sit, stand, and walk for extended periods, including in production environments
• Occasional work in tight or confined spaces
• Regular use of hands for handling equipment and small objects
• Ability to lift and move up to 30 lbs
• Visual acuity including close, distance, color, and depth perception
• Ability to work on a computer for extended periods
