Quality Control Manager - 60020798

Salary: $113,016.00 - $125,000.00 Annually
Location : Richland County, SC
Job Type: FTE - Full-Time
Job Number: 194432
Agency: Department of Administration
Division: Division of Enterprise Applications
Opening Date: 10/22/2026
Closing Date: 11/1/2026 11:59 PM Eastern
Class Code:: AM57
Position Number::
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: TEC09
Hiring Range - Min.: $113,016.00
Hiring Range - Max.: $125,000.00

Job Responsibilities
Quality Control ManagerThe Department of Administration's (Admin) Division of Enterprise Applications (DEA) is seeking an experienced IT Director I to join the team. We are in growth mode, and it is an exciting time to be a contributing member to SC Enterprise Information System (SCEIS)! SCEIS is the backbone of our business processes and ultimately empowers decision makers to improve government for the citizens. If you enjoy working at the intersection of people, process, and technology, and are motivated by a fast paced, multi tasked and transforming environment, then this position could be for you! In this role you will be responsible for leading enterprise quality assurance, testing validation, and release readiness activities supporting South Carolina Enterprise Information System (SCEIS) and related enterprise applications. Provide strategic leadership for quality management, testing governance, automation, and continuous improvement initiatives to ensure enterprise solutions are secure, reliable, compliant, and aligned with business objectives.

This position is onsite in beautiful Columbia, SC.
Responsibilities of the Quality Control Manager:

• Manage the Quality Control organization and oversee quality activities supporting SCEIS and enterprise applications. Establish and maintain quality standards, quality protocols, testing methodologies, and quality procedures.
• Direct quality management activities supporting system enhancements, projects, upgrades, and production support. Ensure quality management activities align with business requirements and organizational objectives.
• Establish governance processes supporting Application Lifecycle Management (ALM) activities and enterprise testing efforts. Ensure testing activities support business process requirements and system modifications.
• Oversee enterprise testing activities supporting application enhancements, upgrades, projects, and production releases. Coordinate testing activities to ensure release readiness and production quality requirements are achieved.
• Validate testing outcomes and ensure quality standards are met prior to implementation. Support release approval activities and development readiness efforts.
• Support implementation and maintenance of test automation capabilities and testing frameworks. Maintain testing assets, testing documentation, and testing methodologies. Promote automation initiatives and enterprise testing best practices.
• Oversee defect management processes and resolution activities. Conduct root cause analysis and recommend corrective actions. Monitor quality metrics, testing outcomes, and defect trends. Support continuous improvement initiatives based on testing results and operational performance.
• Support Change Management processes and quality governance activities. Develop and maintain quality metrics, dashboards, and performance reporting. Provide status updates, recommendations, and quality assessments to leadership and stakeholders.
• Maintain testing documentation, quality records, governance artifacts, and operational procedures. Support internal and external audit activities. Ensure compliance with established quality standards, protocols, and organizational requirements.
• Support division priorities, strategic initiatives, and special projects. Provide subject matter expertise to leadership, technical teams, and business stakeholders. Assist with cross-functional efforts supporting organizational objectives.

Minimum and Additional Requirements

• A bachelor's degree in communications, business administration, information technology, mathematics, statistics, management information systems, or a related field and experience in test strategy and planning, oversight of test execution, defect management, release readiness, test automation, and quality reporting. Relevant experience may substitute for the degree on a year-for-year basis.
• Extensive experience leading enterprise software quality assurance and testing within complex information technology environments with demonstrated experience leading and developing technical and/or quality assurance teams, establishing testing standards.

Additional Requirements:

• Strong leadership, people-management, communication, analytical, and problem-solving skills, with the ability to coach, develop, and build an effective quality-focused team, and communicate risks and recommendations to business, technical, and leadership stakeholders.
• Strong knowledge of software quality assurance and testing methodologies, standards, and best practices.
• Ability to lead, prioritize, and coordinate testing activities across projects, enhancements, upgrades, and production support while establishing team priorities, promoting accountability, and driving continuous improvement.
• Ability to interpret complex business and technical requirements and determine appropriate testing approaches, scope, and coverage.
• Knowledge of test strategy, test planning, requirements traceability, test coverage, and test case development.
• Ability to ensure testing effectively addresses business and technical requirements and provides appropriate coverage of system changes.
• Position may require overnight travel.
• Position may require employee to work evenings and weekends.
• Position requires on call shifts and call back.
• Position may be required to report to work during emergency situations.

Applicants indicating college credit or degree(s) on the application may bring a copy of college transcript to the interview. A copy of the transcript may also be uploaded as an attachment to the application, if required by the hiring department or if desired by the applicant. Please note that some areas of the Department may require an official, certified copy of the transcript prior to hiring or within a specific timeframe required by that area, after hiring. Failure to produce an official, certified transcript may result in not being hired or termination.
Additional Comments

The South Carolina Department of Administration offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available
• Retirement benefit choices *
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted or reviewed to determine if an applicant has met the qualifications for the position. I have read and acknowledge the above statement.

• Yes
• No

02

Will you now or in the future require sponsorship from the Department of Administration for employment visa status?

• Yes
• No

03

Which of the following best describes your educational experience?

• At least a bachelor's degree or higher in communications, business administration, information technology, mathematics, statistics, management information systems, or a related field and experience in test strategy and planning, oversight of test execution, defect management, release readiness, test automation, and quality reporting.
• An associate's degree in communications, business administration, information technology, mathematics, statistics, management information systems, or a related field and at least two (2) years of experience in test strategy and planning, oversight of test execution, defect management, release readiness, test automation, and quality reporting.
• A high school diploma and at least four (4) years of experience in test strategy and planning, oversight of test execution, defect management, release readiness, test automation, quality reporting, or in a relevant field.
• None of the above.

04

Do you have extensive experience leading enterprise software quality assurance and testing within complex information technology environments with demonstrated experience leading and developing technical and/or quality assurance teams, establishing testing standards?

• Yes
• No

Required Question