Job Title:
Quality Lead
Job Profile:
Quality Control Technician - 3
Reports To:
Manager, Quality Assurance
Location:VMC (Vista Manufacturing Center)
Business Unit Description:
Bracing and Supports
Role Summary:
The Quality Assurance Lead is responsible for managing and maintaining key Quality Management System (QMS) activities across the site, including training program administration, procedure updates, supplier nonconformance communication, and audit support. This role also provides oversight and support for Quality Control (QC) functions, including incoming inspection, in-process checks, final release, and stock verification. The position works closely with Quality Engineers, Operations, and Supply Chain to ensure compliance, product quality, and continuous improvement.
Key Responsibilities:
- Administer and maintain the site training program, ensuring employee training records are current and compliant with QMS requirements.
- Coordinate training assignments, track completion, and support training effectiveness evaluations.
- Partner with department leads to ensure training needs are identified and addressed.
- Update, revise, and maintain controlled procedures, work instructions, and quality documents.
- Support QMS improvements by identifying gaps and contributing to corrective and preventive actions.
- Prepare documentation, records, and evidence for internal audits, customer audits, and regulatory inspections.
- Participate in audit activities and support follow-up actions to ensure compliance and readiness.
- Oversee QC teams across incoming inspection, in-process inspection, and final product release.
- Assist with inspection planning, sampling, and verification of inspection results.
- Conduct stock checks and inventory verification to ensure product status accuracy.
- Work closely with Quality Engineers to support investigations, root cause analysis, and quality improvement initiatives.
- Coordinate nonconforming material activities, including identification, segregation, documentation, and disposition routing. Ensure timely review and closure of NCMRs, support root-cause investigations, and collaborate with Quality Engineers, Supply Chain, and Operations to prevent recurrence.
Minimum Basic Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- High school diploma or equivalent required; an associate degree or relevant certification preferred.
- 3+ years of experience in Quality Assurance or Quality Control within manufacturing or other regulated environments.
- Working knowledge of QMS standards (ISO 9001, ISO 13485, AS9100).
- Ability to read and interpret technical drawings, specifications, and inspection data.
- Proficiency with inspection tools, techniques, and basic non-destructive examination methods.
- Experience in using ERP systems (e.g., Oracle) for transactions and reporting.
- Strong communication, documentation, and organizational skills.
- Demonstrated ability to lead or guide quality inspectors and support adherence to SOPs and standard work.
- Effective interpersonal skills, including conflict resolution, collaboration, and active listening.
- Ability to train others and support team development.
- Self-starter capable of working independently and maintaining confidentiality.
- Proficient with computers and general office software.
Work environment | Physical demands: Ability to sit and stand for long periods of time.
Ability to lift and carry 25 pounds.
We offer a comprehensive benefits package which includes: - Spending and Savings Accounts
- Vacation, Sick Leave, and Holidays
- Discounted Insurance Rates
