Position Title: Quality Assurance Engineer
Department: Quality
Reports to: Quality Assurance Manager
Salary Range: $85,000-$125,000
Principal Accountabilities:- Assign, monitor, and verify Corrective, Preventative, Supplier, Complaint, and Audit follow-up Actions (referred to as Actions).
- Participate in cross-functional teams to develop potential actions and implement improvements.
- Assist cross-functional teams in identifying root causes of corrective actions using root cause analysis tools.
- Collaborate with cross-functional teams to ensure the execution of corrective action activities.
- Verify the effectiveness of action implementations.
- Compile and analyze data regarding Corrective, Preventive, Supplier, Complaint, and Audit Follow-up Actions to identify systemic issues and monitor QMS goals and improvement opportunities.
- Work with buyers and suppliers to address quality and corrective action concerns.
- Engage with customers to resolve quality and corrective action matters.
- Serve as the primary owner of PFMEA (Process Failure Mode and Effects Analysis)
- Conduct Layered Process Audits (LPA) at Level 1 and Level 3
- Perform Non-quality Functions audits
Production Support:- Assist teams in determining the root cause of production non-conformances and defects.
- Track, evaluate, and analyze production non-conformance and defect trends.
- Support Quality Inspectors in ensuring process and product compliance with requirements.
Quality Management:- Assist the Quality Assurance Manager in enhancing the Quality Management System (QMS).
- Participate in QMS audits as needed.
- Provide support to the Quality Assurance Specialist and Quality Lead.
Return Materials:- Coordinate with cross-functional teams and incoming inspection to evaluate customer returns (RMA's) and assembly defect evaluations to determine root causes.
- Maintain the ESD program, conduct system audits, and monitor environmental conditions in relation to J-STD humidity and temperature standards.
General Responsibilities:- Serve as a knowledgeable resource, conducting research and due diligence to provide accurate answers and effectively communicating findings with the team.
- Continuously seek process improvement opportunities.
- Act as a role model by adhering to and reinforcing Safety, ESD, ITAR, and QMS protocols.
- Actively participate in Lean initiatives, embracing change and providing feedback to ensure stability and sustainability.
- Exhibit strong leadership, mentorship, and coaching abilities.
- Maintain 5S standards and consistently look for process enhancements.
- Pursue continuous reduction of waste through efficiency improvements.
Minimum Qualifications: - 2+ years of experience in root cause analysis, process engineering, manufacturing, or quality engineering.
- Strong problem-solving skills with the ability to analyze and resolve quality issues.
- Excellent computer skills, including proficiency in Microsoft Excel for data analysis.
- Strong verbal and written interpersonal skills to effectively communicate across teams.
- Experience with PFMEA development, updates, and cross-functional reviews
- Experience in PCBA manufacturing and quality systems
- Experience with CAPA systems and quality metrics
- Strong knowledge of:
- Root cause analysis methodologies (5 Why, 8D, etc.)
- IPC standards (IPC-A-610, J-STD-033)
- Strong analytical and problem-solving skills
- Experienced in leading or supporting internal audits, including layered process audits (LPA), and participation in external audits (e.g., ISO 13485).
Preferred Qualifications: - Bachelor's degree in Engineering (Electronics, Mechanical, Industrial) or a related field.
- Experience with quality tools, including Control Plans, DOE (Design of Experiments), PPAP, and NADCAP (National Aerospace and Defense Contractors Accreditation Program).
Preferred Competencies: - Strong knowledge of quality documentation and compliance requirements to meet division and customer quality expectations.
- Strong analytical and problem-solving skills for continuous process improvements.
