A Day in the LifeLead quality. Elevate performance. Create impact. As a
Quality Assurance Director, you'll champion quality across our
Orange Laboratory operations. In this influential leadership role, you'll oversee the Quality Management System for designated laboratories and service centers, support accreditation and compliance efforts, drive continuous improvement, and serve as a trusted partner to operational teams.
You'll lead the strategies and systems that uphold our standards, strengthen our processes, and ensure confidence in every result we deliver within your area of responsibility. With deep expertise in laboratory quality and regulatory requirements, you'll help shape a culture where excellence is expected and continuous improvement never stops.
The compensation range for this role is
$100K - $120K, in addition to an annual bonus of 8%, commensurate with experience, skills, and geographic location.
To thrive in this role, you'll be comfortable taking ownership of the following responsibilities:
- Leading the quality assurance team by fostering a culture of responsiveness, leadership, and continuous improvement. Mentoring and guiding staff to enhance performance and support their professional growth.
- Partnering with the laboratory director and operations managers to identify inefficiencies and implement solutions. Leading cross-functional change initiatives to optimize processes.
- Dedication to upholding the highest standards of ethics, integrity, and professionalism, ensuring confidentiality and discretion when handling sensitive company, personnel, and client information.
- Strategically managing laboratory accreditations, monitor regulatory updates, and maintain relationship with accrediting bodies while ensuring compliance with regulatory standards (e.g., TNI).
- Supervising proficiency testing, evaluating results, and developing corrective actions for any identified failures. Resolving non-conformances promptly.
- Overseeing the laboratory's QA/QC and data integrity improvement activities. Ensuring standard operating procedures are accurate, well-organized, technically sound, aligned with operational goals, and compliant with applicable guidelines.
- Overseeing personnel training records (e.g., demonstration of capability), ensuring completion, documentation, evaluation for improvements while meeting accreditation requirements.
- Managing non-conformances, corrective actions, and preventative actions by utilizing root cause analysis tools to document, resolve, monitor outcomes effectively to prevent reoccurrences.
- Collaborating with the laboratory team to evaluate and implement efficiency, accuracy, and safety improvements.
- Leading the development and execution of operational goals, efficiency plans, and enhancing the QA program and the QA Manual by integrating best practices such as statistical control and risk-based approaches.
- Developing and delivering QA/QC training to engage staff and promote compliance with ethical standards.
- Documenting validations of new test and measurement services.
- Planning, conducting, and documenting internal audits, data assessments, and external audits with third-party assessors, clients, and accrediting bodies. Addressing deficiencies and providing actionable insights to laboratory leadership while planning, implementing, and addressing corrective actions. All findings must be addressed to promptly respond to assessors.
- Developing and monitoring QA performance indicators, reporting findings to management, and identifying improvement areas.
- Completing standard reporting requirements and ensuring compliance with health and safety plans to promote and maintain a secure working environment.
- Taking on additional responsibilities as needed to support QA department and laboratory success.
Your Expertise and SkillsTo perform this job successfully, individuals must be able to perform each duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Bachelor's degree in chemistry, biology, environmental science, or related field; master's degree preferred (aligning with TNI requirements).
- A minimum of five (5) years of relevant QA experience in an environmental laboratory, with at least of two (2) years of in a leadership role such as Group Leader, Project Manager, or comparable experience that provides the knowledge, skills, and abilities to perform the job.
- At least 2 years in a supervisory role overseeing compliance to TNI and other accrediting bodies. Proven track record of driving operational excellence and quality assurance in an environmental laboratory.
- Meets all minimum requirements of accrediting bodies.
- Technical expertise in environmental testing methods, including method validation and data interpretation.
- Proficient in root cause analysis, statistical tools, and LIMS systems, with strong analytical and problem-solving skills.
- Extensive working knowledge of industry regulations including USEPA, TNI 2016 Standard, 40CFR, and other regulated environments (i.e., USDA Soils Permit, DoD).
- Proven leadership skills with experience mentoring QA staff, developing high performers, and driving quality initiatives.
- Strong communication and interpersonal skills, with ability to liaise effectively with regulators, clients, and internal stakeholders
Work Environment & Physical RequirementsThe physical and environmental requirements below reflect what's typically needed to perform the essential functions of this role safely and effectively. We may provide reasonable accommodations to qualified individuals with disabilities, consistent with applicable law, to support performance of the essential functions.
- May require working weekends, holidays, and after-hours based on operational demands or team scheduling.
- Ability to lift 20-30 pounds using company-provided equipment, as necessary.
- Ability to remain stationary for approximately 70% of the workday.
- Frequent use of computers and other office productivity equipment is required.
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