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Quality Assurance & Compliance Director (QASP Lead) Category: Testing/Quality Assurance
Main location: United States, Virginia, Fairfax
Position ID:J0926-0774
Employment Type: Full Time
Position Description: The QASP Director ensures exam accuracy, timeliness, and compliance consistently exceed VA standards. They monitor performance trends, oversee clinical and operational quality, and lead corrective actions. Their oversight protects program integrity and minimizes rework.
This position is located in our Fairfax, VA or Lafayette, LA office; however, a hybrid working model is acceptable.
Your future duties and responsibilities: Oversees enterprise quality assurance programs, ensuring examination accuracy, compliance, and completeness across all service groups. Manages QASP adherence, audit workflows, error-rate reduction, and timeliness metrics while driving continuous improvement in examiner performance, documentation sufficiency, and overall clinical output. Leads QA cycles, coordinates corrective actions and training updates, and delivers performance trend reporting to the VA PMO in alignment with MDEO Handbooks, M21-1, and DBQ IEPD requirements.
Detailed Responsibilities
• Oversee QASP compliance, audit processes, timeliness tracking, and error-rate reduction
• Review DBQs, exam outputs, and record packets for completeness, sufficiency, and diagnostic accuracy
• Manage QA cycles across scheduling, examiner networks, clinical operations, and supporting systems
• Track cancellations, remediation actions, and performance trends; maintain dashboards and conduct root-cause analysis
• Coordinate examiner training, improvement cycles, and corrective action plans
• Prepare and deliver monthly/quarterly quality reporting to the VA PMO
• Ensure alignment with MDEO Handbooks, M21-1 guidelines, and DBQ IEPD standards
Required qualifications to be successful in this role: Bachelor's degree
6-8 years healthcare QA/QC experience
Lean Six Sigma Green Belt
Familiarity with disability exams or claims quality metrics
Desired qualifications/non essential skills required
Certified Professional in Healthcare Quality (CPHQ)
Experience with VA QASP frameworks
CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
. Learning opportunities and tuition assistance
. Wellness and Well being programs
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $70,800.00 $172,400.00.
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