ZoomInfo

Quality Assurance Automation Lead

ZoomInfo • $100K — $130K *
Phoenix, AZ 85032In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of hands-on QA Automation experience
  • Bachelor's degree in Computer Science or equivalent
  • Strong knowledge of QA methodology and quality engineering principles
  • Experience with modern automation frameworks (Playwright preferred)
  • Proven ability to lead load and performance testing initiatives
  • Experience mentoring QA team members in automation best practices
  • Familiarity with AI-assisted development and testing tools

Responsibilities

  • Own the architecture and continuous improvement of the automation test framework
  • Define automation strategy and maintain the automation roadmap
  • Mentor automation engineers on best practices and AI-assisted development
  • Support QA Manager in planning automation projects
  • Design automated test suites integrated with CI/CD pipelines
  • Evaluate tests based on ROI, risk, and frequency for automation
  • Map test requirements to overall business objectives

Benefits

  • Opportunity to lead the strategic direction of automation in QA
  • Work with advanced AI tools for automation processes
  • Mentorship and guidance to grow in a leadership role
  • Collaborative environment with a focus on continuous improvement
  • Support for offshore test processes and projects
Full Job Description
Role

The Quality Assurance Automation Lead is responsible for defining the strategic direction of the automation test framework, establishing the automation test plan, and leading the automation team in script development and execution. This role owns the architecture and continuous improvement of the automation framework, mentors automation engineers, and integrates AI-assisted tools into automation workflows to maximize test coverage and efficiency. The Automation Lead ensures that automation objectives are met and the solution works as expected.

Responsibilities
  • Own the architecture, design, and continuous improvement of the automation test framework.
  • Own the architecture, design, and continuous improvement of the load testing framework.
  • Define automation strategy, prioritize test candidates for automation, and maintain the automation roadmap.
  • Mentor and guide automation engineers on framework usage, best practices, and AI-assisted test development.
  • Work as part of the test team during the test analysis and design, test build and test execution phases of one or more test levels.
  • Support the QA Manager in planning new automation work items and projects.
  • Evaluate the system to determine which tests are candidates for automation based on ROI, risk, and frequency.
  • Analyze a system to identify and prioritize test requirements that will validate the system behaves as required in its intended environment.
  • Map identified test requirements back to the overall business requirements.
  • Specify the test environments and data necessary to fulfil the test requirements.
  • Collate automation requirements, test environments and data specifications into an overall automation plan and test schedule.
  • Design and maintain automated test suites integrated with CI/CD pipelines for continuous quality validation.
  • Integrate AI-assisted code generation tools (e.g., Claude Code) into automation workflows for script creation, code review, and test data generation.
  • Write and review automated test scripts required to execute test cases.
  • Work with project and client staff to resolve issues that may arise throughout the test project.
  • Produce all documents clearly, concisely, and unambiguously in accordance with project standards.
  • Exercise best efforts and known best practices to ensure that software performs accurately, efficiently, and reliably.
  • Employ known patterns and best practices to ensure software is maintainable, reusable, and logically structured.
  • Contribute to the continual development of the test team; ways of working, tools implemented, processes followed, value-add to be realized, new ideas or approaches, etc.
  • Support and manage offshore test processes.
  • Perform additional duties as needed.

Mandatory Skills
  • Strong knowledge of QA methodology, testing types, and quality engineering principles across the full software development lifecycle.
  • Hands-on test automation experience with modern frameworks (Playwright preferred; Selenium acceptable), including framework architecture, design patterns, and CI/CD integration.
  • Demonstrated experience leading load and performance testing initiatives, including tool selection, test design, execution, analysis, and stakeholder reporting.
  • Ability to lead technical QA initiatives and perform day-to-day activities with minimal direction.
  • Experience mentoring or guiding QA team members on automation practices, testing standards, and professional development.
  • Familiarity with AI-assisted development and testing tools; willingness to champion AI adoption within QA workflows.

Required:
  • 5 or more years of QA Automation experience
  • Bachelor's degree in Computer Science or similar equivalent experience

Desired Skills
  • ISEB/ISTQB testing foundation accreditation is a plus
  • API testing proficiency using tools such as Postman, REST Assured, or equivalent, with the ability to validate complex service integrations.
  • Strong SQL query skills for data validation, test data management, and defect investigation.

About ZoomInfo

About ZoomInfo

A Leader in B2B Data

ZoomInfo has revolutionized how businesses access B2B data since its inception in 2000. With a rich database encompassing over 14 million companies and 120 million professionals, ZoomInfo stands as a pivotal resource for sales, marketing, recruiting, and business development professionals worldwide.

Headquarters and Global Reach

Based in Vancouver, Washington, ZoomInfo's influence spans globally, aiding countless professionals in navigating the complex business landscape with ease and precision.

Career Opportunities at ZoomInfo

A Spectrum of Roles

ZoomInfo's commitment to innovation and customer success fuels a wide range of career opportunities, from technical positions to sales and marketing roles.

Why Choose ZoomInfo

Working at ZoomInfo means being part of a team dedicated to excellence, innovation, and the democratization of B2B data.

The Job Application Process

Your Path to ZoomInfo

Navigating the job application process at ZoomInfo is streamlined for efficiency, transparency, and accessibility.

Submitting Your Application

Visit Zoominfo’s official website for information about how to apply. Visit the Ladders’ blog for tips on crafting a compelling application, from tailoring your resume to making a lasting impression in your cover letter.

Available Positions

Roles that Drive Success

Discover the high-demand positions at ZoomInfo that align with your career aspirations and expertise.

High-Paying Opportunities

A closer look at roles offering competitive salaries for ambitious job seekers.

Job Requirements and Qualifications

What ZoomInfo Looks For

Zoominfo is constantly searching for talented individuals with unique skills, experience, and qualifications. If you believe you have the right skills, visit Zoominfo’s website for more information about where to apply.

Skills That Shine

Skills in sales, marketing, and data analysis are always valuable to business. However, it’s recommended you contact Zoominfo’s human resources department for more information about which specific skills they are looking for right now.

Employee Benefits and Perks

Rewarding Your Contribution

ZoomInfo values its team, offering a comprehensive benefits package designed to support and enrich the lives of its employees.

Beyond the Basics

From health and wellness to flexible work arrangements, explore the benefits that make ZoomInfo a top employer.

Training and Development Programs

Investing in Your Growth

Commitment to employee development stands at the core of ZoomInfo's ethos, with programs designed to foster professional growth and advancement.

Paths to Advancement

Visit Zoominfo’s website for detailed insight into training opportunities that prepare employees for success and leadership roles within the company.

Employee Testimonials

Real Stories of Growth and Success

Hear directly from ZoomInfo employees about their experiences, growth, and the opportunities they've seized during their tenure by visiting their profile on Glassdoor.

A Culture of Excellence

Most accounts describe ZoomInfo's dynamic work environment as a collaborative culture that’s committed to employee satisfaction.
Learn more about ZoomInfo
Size
2,742 employees
Market Cap
$11.5 billion
Industry
Information Technology
Net Income
-$9.1 million
Founded
2000
Revenue
$476.2 million
NASDAQ
ZI
* Ladders Estimates

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