Cincinnati, Ohio
Quality
Contract: VMS
Job Summary The Quality Assurance Engineer V is a senior-level quality professional responsible for establishing, implementing, and continuously improving quality standards, processes, and governance across products and services. This role serves as a critical bridge between quality objectives and final deliverables, ensuring compliance with organizational, customer, and regulatory requirements while driving operational excellence, risk management, and continuous improvement initiatives. The ideal candidate brings strong manual testing expertise, a collaborative mindset, and exceptional communication skills to influence quality outcomes across cross-functional teams.
Key Responsibilities - Develop, implement, and maintain quality assurance policies, standards, and procedures.
- Establish and enforce quality frameworks to ensure adherence to organizational, customer, and regulatory requirements.
- Lead quality planning, inspection, testing, and validation activities to ensure delivery of high-quality products and services.
- Design and oversee sampling methodologies, quality measurements, and reporting processes.
- Monitor and evaluate quality management systems, identifying opportunities for optimization and increased effectiveness.
- Conduct and oversee internal audits, inspections, and quality assessments.
- Analyze customer complaints, defects, non-conformance findings, and audit results to identify root causes and corrective actions.
- Collect, interpret, and report quality metrics and statistical data to support data-driven decision-making.
- Drive continuous improvement initiatives by identifying trends, process gaps, and quality risks.
- Develop and present quality performance reports to leadership and key stakeholders.
- Lead corrective and preventive action (CAPA) efforts to address quality issues and compliance concerns.
- Partner with cross-functional teams to ensure quality requirements are integrated throughout the product lifecycle.
- Support supplier and external provider audits and ensure appropriate follow-up actions are completed.
- Assess audit outcomes and oversee implementation of corrective measures and process improvements.
- Lead quality risk management activities to proactively identify, assess, and mitigate potential issues.
- Mentor, coach, and guide team members to strengthen quality practices and foster a culture of quality excellence.
Required Qualifications (Must Have) - Bachelor's degree in Engineering, Computer Science, Information Technology, Quality Management, or a related field, or equivalent experience.
- 8+ years of experience in Quality Assurance, Quality Engineering, Testing, or a related discipline.
- Strong experience with manual testing, test execution, defect management, and validation processes.
- Solid understanding of Quality Assurance principles, methodologies, and best practices.
- Excellent written and verbal communication skills.
- Proven ability to collaborate effectively with cross-functional teams and stakeholders.
- Strong analytical, problem-solving, and organizational skills.
Preferred Qualifications (Nice to Have) - Experience with test automation tools and frameworks.
- Experience with audit, compliance, or quality management processes.
- Knowledge of risk management and continuous improvement methodologies.
- Relevant certifications such as CQE, CMQ/OE, or Six Sigma.
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