Primary Objective:The Quality Assurance Manager is responsible for executing, maintaining, and continuously improving the laboratory's quality management system.
Primary Responsibilities:The Quality Assurance Manager, USA Environmental has the following duties:
- Direct management and improvement of the laboratory quality systems.
- Ensuring the quality management systems remain compliant to all applicable regulatory requirement and ALS standardization improvements.
- Planning and oversight of the annual internal audit schedule.
- Oversight of the maintenance of active accreditation status for all applicable programs.
- Maintenance of site document and the document control system including the site Quality Manual and other site procedures.
- Planning and oversight of the annual proficiency testing (PT) program including the timely resolution of any failures.
- Scheduling and participating in external audits and assessments as required by regulatory bodies and/or Clients.
- Ensure that good, easily retrievable records are maintained of the training, assessment and audits.
- Oversight of the timely resolution of nonconformances, corrective actions and client complaints.
- Develop and maintain the approved vendor list.
- Manage site quality personnel and participate in performance evaluations.
- Other duties as assigned.
Core Competencies:- Demonstrated knowledge of the requirements of applicable national and international standards and guidelines
- Knowledge of site/state specific regulatory requirements will be an asset.
- Must have strong organizational, communication and leadership skills, and be able to work independently and as part of a team.
- Able to establish and maintain a positive rapport with internal and external stakeholders.
- Demonstrated ability to problem solve and pay close attention to detail.
- Excellent verbal communication skills.
- Must have a working knowledge of Microsoft Office applications.
- Proficient written communication skills.
- Excellent organizational skills and attention to detail.
- Proficient computer skills, specifically Microsoft Office.
- Problem solving skills.
- Promotes a productive and professional work environment.
- Must be able to work independently with minimal supervision.
- Adheres to safety policies and practices.
Position Requirements:- Bachelor's degree in a scientific discipline (preferably chemistry, microbiology, or biology).
- Minimum of seven (7) years working experience in a commercial laboratory
- Minimum of five (5) years of experience in a quality function, preferably in a TNI, ISO 17025, or similar accredited environment.
- Minimum of two (2) years of leadership or management experience preferred.
Other Requirements:- Perform other duties as assigned by the National Quality, Technical & Innovation Director, Regional Quality Manager, or Laboratory Director.
- Must be able to stand, bend, push, pull, stoop and crouch up to 50% of the time while performing the duties of this position.
- Must be able to work on computer while sitting for up to 8 hours per day.
- Manual dexterity to perform intricate and/or repetitive tasks.
- Wear personal protective equipment (PPE) such as safety glasses, gloves, etc. when required.
- Ability to travel as needed.
NOTE: This job description is not intended to be all-inclusive. Employees may be required to perform other job-related duties as assigned to meet the ongoing needs of the organization.
