Radial

QA Engineer

Radial • $110K — $130K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong scripting skills in Perl or Python, HTML, JavaScript, and REST.
  • Programming experience in C/C#/Objective C/C++ or Java is desired.
  • Expert level understanding of IP networking and protocols (TCP/IP, Routing/Switching).
  • Strong troubleshooting skills with L2/L3 networking protocols (EVPN, VXLAN, OSPF, BGP).
  • Knowledge of multicast networking and use of Wireshark for packet analysis is essential.
  • Experience working in both Windows and Linux environments, able to troubleshoot related issues.
  • Ability to interface with partners/customers for technology demonstration and issue resolution.

Responsibilities

  • Design and develop testing infrastructure for various products.
  • Assess customer use cases to identify test gaps and add to development.
  • Perform detailed analysis of system components to create new test scenarios.
  • Develop and execute regression, functional, and performance testing plans.
  • Set up and troubleshoot software, hardware, and network configuration permutations.
  • Create and implement test automation scripts and tools.
  • Document work, participate in code reviews, and manage issue tracking in Jira and Salesforce.

Benefits

  • Opportunities for travel as project needs arise.
  • Engagement with partners and customers.
  • Professional development through cross-team training initiatives.
Full Job Description
Senior QA Engineer:

Qualifications:
• Must have Strong Scripting skills with Perl or Python, HTML, JavaScript, and REST.
• Programming is highly desired. Experience with C/C #/Objective C /C++, or Java.
• Expert level understanding of IP networking and protocols (TCP/IP, Routing/Switching, Policy-based routing, L4 switching, IOS/CatOS devices, WAN technologies.)
• Strong troubleshooting skills and understanding of L2/L3 networking protocols (EVPN, VXLAN, TCP/IP, OSPF, BGP, VRRP, MPLS).
• Knowledge of multicast networking, routing, packet capture and analysis is a must, including use of Wireshark to look at captured files and analyze for various patterns.
• Experience working with and maintaining both Windows and Linux flavored environments, including troubleshooting issues/problems with those systems.
• Ability to interface directly with partners and customers to demonstrate technology and resolve issues as required.
• Ability to travel if a project or prospect requires it.
• The candidate must possess outstanding problem-solving skills in the diagnosis and resolution of customer issues.
• Background with one or more of following areas is a plus: Virtualization, Open flow, Cloud technologies, Intelligent network Services, AWS, and Azure.

Responsibilities:
• Design test topology and develop infrastructure to test various products and solutions offered by us.
• Assess test gaps with respect to Customer use cases and add them to continuous development pipeline.
• Perform micro analysis of the system components and use the knowledge to create new test scenarios.
• Develop, extend, execute, and analyze regression, functional, and performance test plans and automation for our network-centric components and products.
• Identify, setup, test, and troubleshoot permutations of software, hardware, and network configurations.
• Develop and extend scripts, programs, and other tools to implement test automation.
• Document and track work and participate in code and design reviews.
• Triage of incoming issues in both Jira and Salesforce tracking systems.
• Design and Develop automation tests and test infrastructure.
• Work with Dev Lead, SEs and other team members on special projects.
• Write new and update existing test cases and plans.
• Final QA signoff for bug fixes and new features.
• Release Management including release of code to production systems.
• Set up and maintain efficient release strategy including creation and management of release notes.
• Work with Sales & Business Development team and troubleshoot problems.
• Work with sales & business and development teams to set up comprehensive customer test cases.
• Help in setting up customer POCs and demonstrations.
• Guide partner engineering teams in their efforts to integrate their products with our eCDN and platform APIs.
• Measurement of key team and systems metrics.
• Promote cross-team training on QA, Release management and documentation.
• Maintain and organize Jira ticketing system including ongoing improvements for submission.
• Maintain and monitor support emails and trouble tickets.
• Run performance analysis and benchmarking.
• Investigate performance bottlenecks.
• Analyze product requirements and functional specifications of the product line.
• Assist Engineering with maintaining existing documentation.
• Standardize documentation created by application owners and developers.

About Radial

Radial is a leading provider of e-commerce technology and operations solutions for retailers and brands. The company offers a range of services, including order management, payment processing, fraud detection, and customer care. Radial's solutions are designed to help retailers and brands improve their online shopping experiences, increase sales, and reduce costs. The company serves a wide range of industries, including fashion, beauty, electronics, and home goods. Radial is headquartered in King of Prussia, Pennsylvania, and has operations in the United States, Europe, and Asia.
Learn more about Radial
Size
7,000 employees
Industry
Founded
1999

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