Public Safety Telecommunicator

Salary: $63,650.73 - $108,206.24 Annually
Location : Leesburg, VA
Job Type: FT Hourly W BN
Job Number: 27-00682
Department: Sheriff's Office
Opening Date: 07/09/2026
Closing Date: Continuous
FLSA: Non-Exempt
Grade: 121

ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION.

Introduction

The Loudoun County Sheriff's Office is seeking professional, dedicated individuals who are interested in a position as a Public Safety Telecommunicator working 42-hours per week. Loudoun County is one of the fastest growing counties in the Commonwealth of Virginia and offers a competitive salary and benefits package. The position may include rotating shifts and on-call for emergency situations.

Job Summary

Job duties include, but are not limited to:

• Maintain thorough knowledge of the telephone equipment and its usage.
• Receive calls for service from the public and promptly determine the urgency of the call.
• Processing the call efficiently and accurately while maintaining a professional, courteous and reassuring demeanor with the callers.
• Ability to work under stressful conditions and accurately enter calls for service into the Computer Aided Dispatch system.
• Maintain thorough knowledge and control of the radio equipment and dispatch appropriate units.
  
  Hiring salary is commensurate with experience.

Minimum Qualifications

Requires a high school diploma or equivalent, and two (2) years' experience working in a call center or providing customer service. Must be a US Citizen or current legal resident of the United States for 10 consecutive years.

Applicants with high school diploma and 1 year of work experience may be considered at a lower grade level at 117. Salary range is $55,467.93 - $94,295.49.

Bilingual ability preferred.

Job Contingencies and Special Requirements

Selection process includes review of the Applicant Supplemental Questionnaire and County application; a background investigation to include fingerprinting, criminal record, driving record, and an in-person interview.

Selected candidate must successfully complete the below training and certifications within one year of employment:

Basic Dispatcher School
Successful completion of Internal LCSO Call Taker Training
CPR/AED certifications
Association of Public Safety Communications Officers (APCO)
Public Safety Telecommunicator (PST) Certification
Department of Homeland Security/FEMA National Incident Management System (NIMS) 100, 200, 700 and 800
Emergency Police Dispatch (EPD)
Emergency Medical Dispatch (EMD
Emergency Fire Dispatch (EFD)
VCIN/NCIC certification

Loudoun County Government offers a variety of benefits to both regular full time and part time employees. To view the comprehensive benefits package we have to offer you when you join our team, please click
Employees hired into Regular Part-Time Intermittent positions are eligible for limited County employee benefit programs, based on the position's regularly scheduled hours. Benefits eligibility for temporary employees are dependent on duration of assignment and number of scheduled hours.
01

Do you have a High School diploma or GED?

• Yes
• No

02

Which describes your years of related work experience?

• Two years or more
• One year or more
• Less than one year

03

Are you a US citizen or current legal resident of the United States for 10 consecutive years?

• Yes
• No

04

Do you have any tattoos on your hands (except a wedding band tattoo), head, face, or neck?

• Yes
• No

05

If you answered yes to the above question, are you willing to have them removed?

• Yes
• No

06

Have you ever been convicted of a felony?

• Yes
• No

07

Have you ever been convicted of a hate crime?

• Yes
• No

08

Have you ever been convicted of sexual assault?

• Yes
• No

09

Have you been convicted of an alcohol-related driving offense within the past 5 years?

• Yes
• No

10

Have you ever been convicted of domestic violence?

• Yes
• No

11

Have you ever been convicted of a crime that prevented you from carrying a firearm?

• Yes
• No

12

The information you provide in this application and supplemental questionnaire must be truthful, complete, and consistent with the details included in your employment and education history. Your responses may be verified at any stage of the process and must be supported by the information in your application materials. By continuing, you confirm that all information you provide is accurate and can be substantiated by your application, resume and/or documentation upon request. Misstatements, omissions, or falsification of information may result in removal from further consideration. Do you understand and agree to these terms?

• Yes, I understand and agree.
• No, I do not agree.

Required Question